Payroll Associate

We're Hiring: Payroll Associate! 

The Payroll Associate supports the accurate, timely, and compliant execution of U.S. payroll operations and serves as a fully trained backup to the Payroll Specialist. This role requires strong attention to detail, confidentiality, analytical skills, and a solid understanding of payroll processes, employee deductions, and benefits-related payroll transactions. The Payroll Associate should be capable of stepping into the Payroll Specialist’s responsibilities when needed, ensuring payroll continuity with minimal disruption.

📍 Location: San Salvador, El Salvador

⏰ Work Mode: Work from Office

💼 Role: Payroll Associate

Key Responsibilities

• Support the end-to-end processing and validation of U.S. payroll, ensuring accuracy and adherence to established payroll calendars and controls.
• Serve as a cross-trained backup to the Payroll Specialist, with the ability to independently execute critical payroll activities during absences or periods of increased workload.
• Review payroll inputs, employee changes, earnings, deductions, adjustments, and other payroll transactions for completeness and accuracy.
• Process and validate 401(k) employee contributions and employer matching calculations, including changes to contribution elections, eligibility, and payroll deductions.
• Manage and validate medical, dental, vision, and other benefit deductions, identifying discrepancies between benefit elections and payroll deductions.
• Perform payroll reconciliations and variance reviews before and after payroll processing.
• Validate payroll reports, employee records, banking information, deductions, and other sensitive payroll data using established controls.
• Research and resolve payroll discrepancies, including incorrect deductions, missing payments, overpayments, underpayments, and benefit-related issues.
• Partner closely with the Payroll Specialist, People/HR, Benefits, Finance, and Accounting teams to resolve payroll issues.
• Respond to employee payroll inquiries professionally, accurately, and within established service expectations.
• Maintain organized payroll documentation and support internal and external audits.
• Follow strict confidentiality and data-security requirements when handling employee compensation, banking, tax, and benefits information.
• Assist with year-end payroll activities, reconciliations, and other payroll reporting requirements.
• Identify process gaps and recommend improvements that strengthen payroll accuracy, controls, and efficiency.

Qualifications

• 2+ years of experience supporting U.S. payroll operations, preferably in a multi-state environment.
• Working knowledge of 401(k), medical and other employee benefit deductions and their interaction with payroll.
• Understanding of payroll fundamentals, including gross-to-net calculations, deductions, taxes, garnishments, and payroll adjustments.
• Strong Excel skills, including experience with VLOOKUP/XLOOKUP, formulas, reconciliations, and data comparisons.
• Exceptional attention to detail and ability to identify inconsistencies in large volumes of payroll data.
• Strong analytical and problem-solving skills.
• Ability to work effectively under strict payroll deadlines while maintaining accuracy.
• High level of discretion when handling confidential employee and financial information.
• Strong communication and employee-service skills.

If you’re ready for the next step in your career, apply now and help us deliver excellence every payday! 🚀