Head Waiter

Join the Villa Valentina Team! About Villa Valentina Inspired by the warmth of a Spanish farmhouse, Villa Valentina brings people together through Mediterranean flavours, heartfelt hospitality and dishes made for sharing. Relaxed, vibrant and full of character, it is a place where guests feel like old friends - and our team brings that feeling to life every day. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The Role As a Head Waiter, you will play a key role in leading the guest experience on the floor. Alongside delivering great service yourself, you will help coordinate the team during shifts, maintain service standards and make sure every guest feels looked after from arrival to departure. What you'll be doing * Leading by example and delivering warm, confident and attentive service. * Supporting the team on the floor and helping coordinate sections during service. * Making sure service standards are consistently followed throughout the shift. * Welcoming guests, taking orders and sharing food and drink recommendations. * Keeping an eye on the overall guest experience and stepping in when support is needed. * Helping the team stay organised, motivated and focused during busy service. * Supporting the training and development of new and existing team members. * Working closely with the management and kitchen teams to ensure smooth communication and service. * Helping maintain a clean, organised and service-ready restaurant. You'll thrive in this role if you * Previous experience as a Head Waiter, Senior Waiter or in a similar restaurant role. * Confident leading and supporting a team during busy service. * A warm, engaging and professional approach with guests. * Strong communication and organisational skills. * Ability to stay calm, make decisions and take ownership when things get busy. * Good knowledge of food, drinks and restaurant service. * A team-first mindset and willingness to be hands-on wherever needed. * Flexibility to work evenings, weekends and busy periods. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion and Entrepreneurship, we're committed to creating a workplace where everyone feels welcome, valued and empowered to grow. What do we offer? * Be part of one of Europe's fastest-growing hospitality groups. * Build your career across multiple brands and countries. * Work alongside talented people who genuinely love hospitality. * International career opportunities. * Referral bonus scheme. * Shared accommodation (where applicable). * Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to Villa Valentina. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team