Health Club/Spa Manager

Aarya Hotel and Spa is looking for an experienced and service-oriented Health Club/Spa Manager to lead the daily operations of its spa and wellness facility. The ideal candidate will be responsible for delivering high-quality guest experiences, managing spa staff, ensuring smooth facility operations, and driving revenue growth for the health club and spa department.

Job Responsibilities

• Oversee day-to-day operations of the health club and spa, ensuring efficient and smooth functioning
• Manage, train, and supervise spa therapists, receptionists, and support staff
• Ensure high standards of hygiene, safety, and cleanliness throughout the facility
• Develop and implement spa treatment menus, packages, and seasonal promotions
• Handle guest feedback and complaints professionally to ensure customer satisfaction
• Monitor inventory of spa products and equipment; coordinate procurement as needed
• Prepare and manage the spa department's budget, monitor revenue and expenses
• Coordinate with the hotel's front office, housekeeping, and F&B departments for integrated guest service
• Plan staff schedules/duty rosters to ensure adequate coverage during peak hours
• Conduct regular staff training on service standards, treatments, and product knowledge
• Ensure compliance with health, safety, and licensing regulations
• Prepare monthly performance and revenue reports for management
• Drive membership sales and promote spa/health club packages to hotel guests and outside clients

• Bachelor's degree in Hospitality Management, Business Administration, or a related field
• Minimum 3–5 years of experience in spa/health club management, preferably in a hotel or resort setting
• Strong leadership and team management skills
• Excellent communication and customer service skills
• Knowledge of spa treatments, wellness trends, and industry best practices
• Sound understanding of budgeting, inventory, and basic financial management
• Ability to work flexible hours, including weekends and holidays
• Proficiency in MS Office and spa management/booking software