IT Support Engineer

Greetings,

We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA regions

Site Locations: 48 Shortland Street, Auckland

1010 New Zealand

Mode: Dispatch - On call ticket based/Freelance/Part time/Casual Basis

Engineers should be skilled in:

DC support

Racking & Stacking

Cabling, Fibre cabling

Implementation and Configuration

SLA : 16/7, NBD (Onboarded engineers should be available during business hours and out of business hours to attend P1,P2,P3 tickets, Mon-Saturday)

Each onboarded tech will undergo BGV done by the customer, once the BGV is initiated, engineer to make sure he/she remains for a minimum period of 6 months

Once the engineers are onboarded:

There will be online training every month to be completed during site visit/remotely. BGV verification will be there

Other Dispatch Projects:

Exp in handling desktop/network issues

Capable of installing and upgrading Operating Systems

Install patches

Software and Hardware Break Fix

Well versed IT engineer

Basics of Wi-Fi

Basics of networks, LAN, WAN, Switch and Router Configuration

Install and administer MS Office

Business English with local language

If interested and available to support pls share your CV/Resume to visalakshi.s@eilglobal.com with subject line "IT Support-Auckland" or any references is highly appreciated.