HR Officer Employee Services

About the role…

As an HR Officer, you will be part of the HR Administration team and will provide comprehensive HR support to employees, students and interns under the supervision of more senior team members. You will combine hands-on HR administration, employee support and customer service, with a particular focus on student and internship contracts, HR data, and payroll-related information.

You will also contribute to the smooth running of the HR front office, acting as a welcoming and professional first point of contact for employees, guests and visitors. This is a varied role requiring organisation, accuracy, discretion and a strong service mindset. You will work closely with colleagues across HR and interact regularly with employees, students, interns and external institutions.

Main responsibilities:

• Process student contracts and internship agreements, using standard templates and automated tools (preparation, follow-up and SAP registration)
• Maintain accurate and up-to-date HR records and employee files
• Enter and update HR data in SAP and support payroll activities by preparing and checking information under supervision
• Support the follow up on absences, working time and related HR administration
• Assist with reporting business trips to CCSS, following established procedures
• Contribute to the HR front office as a first-line contact for straightforward HR questions, while re-directing specific cases to the competent HR teams.
• Process submitted tickets to the HR department in a timely manner and follow up with relevant stakeholders
• Liaise with public institutions on HR-related matters, including sick leave and occupational health/medical check-ups, based on guidance and existing practices
• Contribute to the effective functioning of the HR front office, welcoming employees, students, guests and visitors and handling incoming calls and correspondence in a professional manner
• Provide clerical assistance to the HR Administration team when needed and share feedback and ideas for continuous improvement of HR processes

Your profile…

• 1-3 years of relevant HR professional experience
• Higher vocational qualification, Bachelor’s degree or equivalent professional experience
• A good general understanding of HR processes and practices
• Demonstrated experience in managing competing priorities and deadlines while maintaining accuracy and confidentiality
• Very good knowledge of MS Office; knowledge of SAP HR is an asset
• Excellent command of French and English is required. Good working knowledge of German and/or Luxembourgish is an asset

In return you will get…

How to apply…

Applications should include:

• Curriculum Vitae
• Cover letter

Early application is highly encouraged, as the applications will be processed upon reception. Please apply ONLINE formally through the HR system. Applications by Email will not be considered.

All qualified individuals are encouraged to apply. In line with our values, the University of Luxembourg promotes an inclusive culture. We encourage applications from individuals of all backgrounds and are dedicated to upholding equality and respect for our employees and students.

General information:

• Contract Type: Permanent
• Work Hours: Full Time 40.0 Hours per Week
• Planned Start Date: 1 January 2027 or earlier
• Location: Belval Campus
• Internal Title: HR officer
• Job Reference: UOL08528

About us…

The University of Luxembourg is an international research university with a distinctly multilingual and interdisciplinary character.