Roles & Responsibilities

Lead and manage the complete sales operations of the assigned real estate site.
Drive the sales team towards achieving monthly, quarterly, and annual sales targets.
Monitor daily site visits, walk-ins, bookings, conversions, and revenue performance.
Guide and motivate the sales team to improve productivity and conversion ratios.
Personally handle and close high-value and critical customer transactions.
Develop effective sales strategies to increase site visits and bookings.
Coordinate closely with the marketing team to ensure proper lead generation and campaign execution.
Ensure timely follow-up of all leads and maintain strong lead management practices.
Conduct daily and weekly sales review meetings with the team.
Track individual team performance and provide necessary guidance and training.
Build and maintain strong relationships with customers, channel partners, brokers, and other stakeholders.
Ensure smooth coordination between Sales, CRM, Marketing, and other internal departments.
Maintain accurate sales reports, MIS, inventory status, booking details, and revenue updates.
Handle customer escalations and ensure a high level of customer satisfaction.
Monitor competitor activities and market trends in the Mulund and surrounding real estate market.
Ensure discipline, professionalism, and adherence to company policies at the site.
Take complete ownership of the site's overall sales performance and business growth.

Requirements

Skills

Experience: Minimum 3+ years of experience in Real Estate Sales.
At least 3 years of experience in a Team Lead / Sales Manager / Site Head role.
Strong experience in residential real estate sales, preferably in the Mumbai market.
Proven track record of achieving and exceeding sales targets.
Excellent team handling, leadership, and people management skills.
Strong negotiation and closing abilities.
Ability to independently manage site sales operations and drive business.
Good understanding of the real estate sales cycle, customer handling, CRM, inventory, and documentation.
Strong communication, presentation, and interpersonal skills.
Candidates having experience in the Mulund / Ghatkopar / Vikhroli / Bhandup / Thane or Mumbai real estate market will be preferred

Competências necessárias

Site sales leadership and ownershipSales operations managementQuota management and target achievementSales performance monitoring and analytics (visits, bookings, conversions, revenue)Team leadership and people managementSales coaching, training and performance improvementNegotiation and high-value deal closingSales strategy development and campaign planningLead management and timely follow-upCRM management and cross-functional CRM coordinationSales reporting, MIS and inventory status managementCustomer relationship management and escalation handlingLocal market and competitor analysis (Mumbai/Mulund area)

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