Group IT & N2 Manager

The role

You lead the N2 infrastructure and network team: 6 engineers covering both RUN and BUILD. You report to the IT Operations Manager. Your perimeter covers about 120 offices across Europe, connected by an SD-WAN estate. You work closely with L1 support in France, Field Support, the Northern Europe IT team and the PMO.

Responsibilities

• Lead, organise and coach the N2 team, and be its technical reference.

• Own incident and problem management for network, systems and infrastructure, and stay calm and structured during major incidents.

• Run and improve the network: Fortinet (FortiGate, FortiSwitch, FortiAP), LAN/WAN, SD-WAN, routing and VLANs.

• Run the Windows Server 2019/2022 estate, Active Directory, DNS, DHCP and GPO.

• Run virtualisation and storage: Proxmox VE/PBS, SAN/NAS and backups.

• Deliver BUILD projects such as new sites, acquisitions and upgrades, alongside the PMO.

• Improve processes, documentation and ITIL practices in Freshservice.

What you bring

• Proven experience as a hands-on infrastructure or network tech lead or team lead.

• Strong Fortinet and multi-site network skills, including SD-WAN.

• Solid Windows Server and AD administration.

• Virtualisation and storage experience, ideally with Proxmox.

• Autonomy, leadership and a continuous-improvement mindset.

• Fluent French and professional English (B2/C1).

A plus

Google Workspace or GCP, Entra ID and SSO/SAML, RADIUS/NPS, VPN, Ansible, Terraform or scripting, Zabbix, Grafana or SNMP, Veeam and DRP/BCP, Intune and Windows/macOS device management, and ITIL v4.

Package

• Permanent contract (CDI).

• Salary range of 50,000 to 60,000 EUR + 10% MBO

• 3 days remote and 2 on site (Aix-en-Provence or Montpellier).

• Occasional on-call, fewer than 10 times a year.

• Works council (CSE), unique staff discounts + 1 week of all inclusive holiday p/year.

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