Care Caseworker (Housing) – 5 Month Contract

Location: High Street, Esher, Surrey, KT10 9SD
Rate: £24.61 per hour (Umbrella)
Contract: 5 Month Contract
Hours: 21.6 Hours Per Week (3 Days Per Week)
Working Pattern: Hybrid Working

• Office-based for the first few weeks
  
• Thereafter: 1 day in the office and 2 days working from home and/or conducting home visits
  

DBS: Basic DBS Required
Driving Licence: Full UK Driving Licence and access to a vehicle required
Pay: Bi-Weekly

Care Caseworker (Housing)

An excellent opportunity has arisen for a Care Caseworker to join a Housing Care and Repair team supporting older, disabled, and vulnerable residents to remain living independently in their own homes.

You will manage cases from initial enquiry through to completion, supporting residents with home adaptations, grant applications, and housing improvement solutions.

Key Responsibilities

• Manage a caseload of home improvement and adaptation cases.
  

• Conduct home visits and assess customers' housing needs.
  

• Support clients through Disabled Facilities Grant and other housing grant processes.
  

• Assist with grant applications from referral through to completion.
  

• Liaise with:
  

  • Adult Social Care
    
  • Occupational Therapists
    
  • Contractors
    
  • Housing Officers
    
  • Voluntary Organisations
    

• Monitor progress of adaptation and improvement works.
  

• Assist with financial means testing and grant administration.
  

• Provide housing and grant advice to vulnerable residents.
  

• Maintain accurate records and update databases.
  

• Ensure applications comply with legislative and policy requirements.
  

Essential Requirements

• Experience working in an administrative or casework environment.
  
• Experience supporting elderly, disabled, or vulnerable individuals.
  
• Experience conducting face-to-face interviews with customers.
  
• Strong customer service and communication skills.
  
• Good IT skills, including Microsoft Office.
  
• Good organisational skills and ability to manage competing priorities.
  
• Good understanding of safeguarding responsibilities.
  
• GCSE-level education (or equivalent) in English and Maths.
  
• Full UK Driving Licence and access to a vehicle.
  
• Basic DBS clearance.
  

Desirable Requirements

• Experience within Housing, Care & Repair, Home Improvement Agency, or Disabled Facilities Grant services.
  
• Knowledge of Housing Grants, Construction and Regeneration Act 1996.
  
• Experience supporting grant applications and housing adaptations.
  

What's on Offer?

• £24.61 per hour (Umbrella)
  
• 5 Month Contract
  
• 21.6 Hours Per Week
  
• 3 Days Per Week
  
• Hybrid Working
  
• Bi-Weekly Pay
  
• Opportunity to support vulnerable residents to live independently.
  
• Varied role combining casework, home visits, and grant administration.
  
• Supportive team environment with flexible working arrangements.
  

Suitable for candidates with experience as a Care Caseworker, Housing Caseworker, Disabled Facilities Grant Officer, Housing Support Officer, Home Improvement Agency Officer, Adaptations Officer, Housing Grants Officer, or Community Support Officer.