Student Counselor

We are looking for a motivated, knowledgeable, and student-focused Student Counselor to join an organization operating in the overseas education consultancy industry.

The selected candidate will guide students interested in pursuing higher education across European countries, Australia, and the United States, helping them make informed decisions about universities, courses, admission requirements, scholarships, and study opportunities.

This position involves managing the complete student counseling journey, from initial inquiries and academic profile evaluation to university applications, visa documentation guidance, enrollment follow-ups, and pre-departure preparation.

The ideal candidate should have a strong understanding of international education systems, admission procedures, student visa requirements, and the ability to recommend suitable study destinations based on students' academic backgrounds, career goals, and financial capacity.

The role also requires strong communication skills, attention to detail, relationship management, and the ability to maintain accurate student records while supporting inquiry-to-enrollment conversion.

Candidates with practical knowledge of university admission and visa procedures for one or more of the specified destinations, along with the ability to develop expertise across additional destinations, will be relevant to this opportunity.

A. Student Counseling & Career Guidance

• Conduct one-on-one counseling sessions with students interested in studying abroad.

• Evaluate students' academic qualifications, career goals, financial capacity, and preferred study destinations.

• Recommend suitable universities, colleges, courses, and academic pathways across Europe, Australia, and the USA.

• Explain admission requirements, tuition fees, scholarship opportunities, and intake schedules.

• Help students and parents compare education destinations and make informed decisions.

• Provide accurate and personalized guidance throughout the study abroad journey.

B. International University Admissions & Application Processing

• Manage student applications for universities and educational institutions across the assigned destinations.

• Assist students with application forms, academic documentation, and submission requirements.

• Review and refine Statements of Purpose, personal statements, motivation letters, and other application materials.

• Coordinate with university representatives regarding application progress, admission decisions, and offer letters.

• Track application deadlines and ensure timely submission of required documents.

• Maintain communication with students throughout the admission process.

C. Student Visa Guidance & Documentation

• Guide students through student visa application requirements for their selected study destinations.

• Explain relevant financial documentation, academic eligibility, and visa application procedures.

• Support students in preparing and organizing visa application documents.

• Assist with destination-specific admission and visa documentation, where applicable.

• Conduct mock visa interviews and preparation sessions when relevant.

• Coordinate pre-departure guidance for students who have received admission and visa approvals.

• Stay updated on changing immigration policies, visa regulations, and institutional requirements.

D. Student Profile Evaluation & Admission Planning

• Assess academic qualifications, language proficiency, financial eligibility, and admission readiness.

• Identify suitable education pathways based on individual student profiles.

• Recommend appropriate universities and programs based on admission criteria.

• Identify documentation gaps and guide students on improving application readiness.

• Help students develop realistic study plans aligned with their academic and career objectives.

E. Lead Management & Enrollment Conversion

• Respond to inquiries from prospective students interested in overseas education.

• Conduct follow-ups with students throughout the counseling and application process.

• Support conversion of student inquiries into applications and enrollments.

• Maintain organized records of prospective students and follow-up activities.

• Address student concerns and provide accurate information to support decision-making.

• Coordinate with internal teams to ensure timely application progress.

F. Student, Parent & Institutional Relationship Management

• Maintain professional communication with students, parents, and partner institutions.

• Build trust through transparent, accurate, and student-focused counseling.

• Respond to inquiries regarding universities, programs, scholarships, and visa procedures.

• Coordinate with university representatives and relevant internal departments.

• Support students throughout their admission and enrollment journey.

G. CRM Management & Reporting

• Maintain updated student profiles, counseling records, application status, and follow-up information in CRM systems.

• Track student inquiries, application submissions, admission outcomes, and enrollment progress.

• Maintain accurate documentation and communication records.

• Prepare regular reports on counseling activities, applications, and conversion performance.

• Monitor application outcomes and visa approval results.

H. International Education Research & Market Awareness

• Stay updated on university admission policies, academic programs, and scholarship opportunities.

• Monitor student visa regulations and relevant immigration policy changes across Europe, Australia, and the USA.

• Research international education trends, student preferences, and emerging study destinations.

• Participate in training and professional development activities.

• Continuously improve destination-specific counseling and admission knowledge.

I. Education Events & Student Engagement

• Represent the organization at education fairs, seminars, webinars, and student counseling events.

• Provide information about international study opportunities to prospective students.

• Support student engagement and lead generation activities.

• Coordinate with internal teams for education-related promotional events.

• Maintain professional relationships with students and institutional representatives.