Operations & Sales Coordinator – Road Trucking & Container Transport

Operations & Sales Coordinator

Location: Dubai, UAE

Department: Region EMEA – Local Operations

Industry: Road Transport | Trucking | Container Logistics | Port Operations

About the Role

We are looking for an experienced Operations & Sales Coordinator with a strong background in road trucking and container transportation. This role is ideal for candidates who have worked with transport/trucking companies managing heavy truck operations, container movements, port logistics, and domestic road freight, while also supporting sales by maximizing fleet utilization.

Please note: This is NOT a general logistics role. We are specifically seeking candidates with experience in road trucking operations and container transportation.

Key Responsibilities

• Coordinate daily road trucking operations and ensure smooth transportation of containers across the UAE.
• Plan and optimize truck schedules to maximize fleet utilization.
• Coordinate with drivers, carriers, subcontractors, workshops, and port operators.
• Monitor container movements between ports, warehouses, and customer locations.
• Act as the primary point of contact for customers regarding transport operations.
• Resolve operational issues and ensure agreed KPIs and SLAs are achieved.
• Prepare operational and performance reports.
• Maintain excellent customer service while ensuring timely deliveries.

Sales Responsibilities

• Generate business by utilizing available truck capacity for domestic transportation jobs.
• Develop relationships with freight forwarders, shipping lines, import/export companies, and transport customers.
• Identify new business opportunities within the UAE road transport market.
• Negotiate transport rates and service agreements.
• Support revenue growth by maximizing truck utilization and reducing empty return trips.
• Bachelor's Degree in Business, Supply Chain, Logistics, or a related field.
• Minimum 3–5 years of UAE experience in a Road Transport/Trucking company (Mandatory).
• Hands-on experience managing heavy truck operations and container transportation.
• Experience coordinating port operations and container movements.
• Proven sales experience in generating domestic trucking business and utilizing excess fleet capacity.
• Strong understanding of UAE road transport operations and container logistics.
• Excellent communication and customer service skills.
• Experience using transport management systems, GPS tracking, or fleet management software.
• UAE Driving License is mandatory.
• Fluency in English is required. Hindi and Urdu are highly preferred.

Preferred Background

Candidates with experience from companies such as:

• DP World Logistics
• Tristar Group
• GAC Logistics
• Emirates Transport (Trucking Division)
• RSA Global (Road Transport)
• Noatum Logistics
• Al Masaood Logistics
• Al Naboodah Logistics
• Bin Hafeez General Transport
• Al Faris Group
• Al Marwan Heavy Transport
• Ghantoot Transport
• Important

We are only considering candidates with experience in road trucking, container transport, and port operations. General logistics, courier, warehouse, bus, van, bike delivery, passenger transport, or 3-ton pickup experience will not be considered.