Process Associate – Voice

Location: Infopark, Kochi

Qualification: Bachelor's Degree (Mandatory)

Experience : Recent Graduates with excellent communication skills OR Maximum 1 to 2 years of experience in International Voice Process

Salary: Rs.17000 /- (In hand) + Bonuses up-to Rs. 5000/- per Month.

Working Days: 5 Days (Night Shift)

Excellent English fluency is mandatory.

Pick up and drop Cab Facility provided

Requirements

Bachelor's degree certification
English fluency, both verbal and written.
Willingness to work night shifts and adapt to changing schedules.
Ability to work independently as well as part of a team.

Benefits

Performance Bonus
Employee State Insurance (ESI)
Provident Fund
Health Insurance
Commuter Assistance (Pickup & Drop)

Required skills

English verbal communication (fluent/excellent)English written communication (fluent/excellent)International voice process experience (handling international calls)Voice call handling / telephony skillsCustomer service orientation / client interactionTeam collaboration / working effectively in a teamAbility to work independently / self-managementShift flexibility and night-shift adaptabilityAdaptability to changing schedulesBachelor's degree (minimum qualification)

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