Sales Administrative Assistant

Our Client is in the process of filling vacant position of Administrative Assistant in their Sales & Marketing Department reporting to the Head of Export & Customer Service.

The ideal candidate should meet the following requirements: -

Effectively manage all Order to Cash processes to maximize customer service levels from available stock at optimal distribution cost.

PURPOSE:

Sales order management. Processing customers Local Purchase Orders through order management accurately and timely.

Main accountabilities of the Administrative Assistant will include: -

• Sales order management. Processing customers Local Purchase Orders through order management accurately and timely.
• Coordinate order planning for timely deliveries. Ensure 3rd party logistics partners provide sufficient resources to serve orders at any given time (trucks, loaders, off loaders etc).
• Updating sales team on customer order status once released to logistics service providers upon invoicing. Ensure all orders are Paid in Time and Full before processing
• Process Fresh Produce sales orders (all fruits) by ensuring customer service is acceptable and minimize delays in the collection of the fruits.  Share with line manager areas of challenges proactively.
• Ensuring Goods Receipt/Proofs of Delivery as well as Invoice Receipt is managed and accounted for.

Requirements

The ideal candidates should meet the following requirements: -

• A bachelor’s degree/ or Diploma holder in a Business-related field from a recognized institution.
• Knowledge and good understanding of ERP tools (Oracle) and proficient in MS Office (Advanced Excel and PowerPoint).
• A self-starter with demonstrable understanding of core customer service operations.
• Must be flexible with excellent interpersonal and communication skills.

ADDITIONAL ATTRIBUTES:

1. Pleasant, results oriented, hardworking, and a team player who possesses excellent interpersonal and communication skills.
2. Able to conclude tasks in a timely manner and under little or no supervision.
3. Well versed with MS Office (specifically Excel) with demonstrable ability to carry out data analysis and generate reports.