We are seeking a friendly, courteous, and customer-oriented Waitress to join our hospitality team. The ideal candidate must have excellent communication skills, a pleasant personality, and a passion for delivering exceptional guest experiences.

Key Responsibilities

Welcome guests warmly and provide prompt, courteous service.
Present menus, take accurate food and beverage orders, and serve guests efficiently.
Maintain cleanliness and proper arrangement of dining areas.
Ensure guests are satisfied with their meals and promptly attend to their requests.
Coordinate with kitchen staff to ensure timely delivery of orders.
Process bills and payments accurately, where required.
Adhere to the hotel's hygiene, safety, and service standards

Requirements

Minimum of SSCE or equivalent qualification.
Previous experience as a waitress in a hotel, restaurant, or hospitality establishment is an advantage.
Excellent communication and interpersonal skills.
Good personal hygiene, grooming, and a professional appearance.
Customer-focused, honest, punctual, and attentive to details.
Ability to work under pressure and as part of a team.
Willingness to work flexible shifts, including weekends and public holidays.

Competências necessárias

Guest service & satisfactionCommunication & interpersonal skillsFood and beverage order takingFood and beverage serviceDining area cleaning & setupOrder coordination with kitchen staffCash handling & payment processingFood safety & hygiene complianceAttention to detailTeamwork & collaborationTime management & ability to work under pressureShift flexibility & availabilityPunctuality & reliability

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