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Civic Recruitment Limited

Civic Recruitment Limited

Family Support Worker

Solihull, GBOn-siteContractFull-time

Posted Oct 16, 2026

3 Months Contract with a local authority

Umbrella Rate: £21.13 per hour umbrella


Summary

  • We are seeking an enthusiastic and motivated Family Support Worker to join the Family Help Service. You will complete assessments, develop Family Help Plans, and deliver direct work with children, young people, and parents using evidence-informed approaches to improve outcomes for children and families.

Responsibilities

  • Complete Family Help Assessments with children and families, ensuring the child's lived experience remains central.
  • Develop, coordinate and review Family Help Plans that build on family strengths and address identified needs.
  • Deliver direct work with children, young people and parents using evidence-informed approaches.
  • Support families to access community resources, universal services and specialist support where required.
  • Build positive and trusting relationships with children and families, including those who may be reluctant to engage.
  • Work collaboratively with partner agencies, sharing information appropriately and contributing to multi-agency planning.
  • Co-work more complex cases alongside Social Workers and escalate concerns where safeguarding risks increase.

Experience

  • Strong direct work skills and experience engaging effectively with children, young people and families.
  • Experience building relationships with families who are sceptical, resistant or reluctant to engage with services.
  • Understanding of child development, family functioning and the impact of trauma and adversity on children and families.
  • Experience applying threshold guidance confidently to determine the most appropriate level of support or intervention.

Qualifications

  • Enhanced DBS (Children's) required

Additional Information

  • 37 hours per week (Monday to Friday)
  • Enhanced DBS (Children's) required.
  • You have to be a car user.
  • This is an Office-based during duty week (1 week in every 8 weeks); minimum 2 office days per week outside duty weeks.
  • Flexible hybrid working available in line with service requirements.
  • The office is located in Solihull
  • We work on a biweekly payment schedule


Role snapshot

Job type

Full-time

Required skills

Family Help AssessmentFamily Help Plan Development and ReviewDirect Work with Children, Young People and ParentsEvidence-Informed PracticeChild-Centred PracticeEngaging Reluctant or Resistant FamiliesChild Development KnowledgeFamily Functioning AssessmentUnderstanding the Impact of Trauma and AdversityThreshold Guidance ApplicationSafeguarding Risk Recognition and EscalationMulti-Agency Collaboration and Information SharingConnecting Families with Community and Specialist Support

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