Service coordinator Functional Designer PBCS

NextLink is having an existing position as a Service coordinator Functional Designer PBCS in Brussels area, Belgium.

General information:

• Start date: ASAP
• Duration: 12 months renewable
• Workload: full time
• Work location: Brussels area, Belgium

The Information Systems (IS) People, Brand and Corporate Services team, which is responsible for

building and maintaining IT applications for the HR and Facility departments, is looking for a service coordinator - functional designer with focus on end-to-end approach and good communication skills, adapted to the different stakeholders of the project.

The candidate will work within the IT organisation on various medium / large projects. In her/his role, he/she will discuss requirements for setting up robust IT applications for crucial data-oriented processes, set-up priorities, coordinates IT functional analyses, development and ensure robust IT design and processes.

The solution will cover domains such as data in- & output, data extraction, storage & traceability, user interface, reporting etc. The candidate will organize & coordinate the work of the project and participate in the set-up of the run.

Proven experience with user requirements gathering and functional analysis in an IT environment is a must.

The candidate will be working in a dynamic and innovative context. He/she will join a strong and energetic team where he/she can help shape solutions in a new domain.

Main objectives:

− Ensure good communication and collaboration within the team and toward Business

− Ensure quality of functional and technical design of the solution components (initially coached

by more senior team members) ;

− Set-up objectives and priorities in collaboration with business and team

− Achieve goals within the committed constraints

− Create and maintain comprehensive project documentation ;

− Help build positive team spirit.

Additional objectives:

− Follow-up of Acceptance Testing ;

− Ensure regular progress reporting to the Management.

Profile:

• Language: English fluent + Dutch fluent OR French fluent
• University Graduate or Professional bachelor Ideally University graduate “Master” in information Science, Management or Industrial Engineer.
• Minimum 5 years experience
• User requirements analysis
• IT solution design on middle scale projects
• Understanding development life cycles
• Agile project methodology
• Informing the concerned parties in a structured and efficient way about the progress of the projects
• Processes and applications improvements
• Functional requirements for IT
• Describing the test scenarios and organize the test execution in collaboration with the tester/test coordinator.
• Document new/adapted processes and functionalities
• Microsoft Office tools (Word, Excel at least)
• Basic knowledge in Data querying (SQL)
• Coordination
• Business and functional analysis
• Project leading

Bonus :

• Knowledge of insurance/finance processes
• Knowledge of business architecture principles