Job Description

Title: Customer Support Executive

Location: Bangalore (On-site, office-based role)

Job Type: Full-time

Industry: Customer Support / BPO / Service Industry

Reporting To: Customer Support Manager / Team Lead

Summary:

We are hiring a Customer Support Executive for one of our leading clients in Bangalore. The role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction. The ideal candidate should have strong communication and problem-solving skills, be fluent in Telugu and English, and be comfortable working from the office in a structured day-shift environment. Freshers and experienced candidates are welcome to apply.

Responsibilities:

Handle incoming customer queries and provide timely, accurate solutions.
Demonstrate strong problem-solving skills to resolve customer issues effectively.
Maintain a professional and courteous communication style in Telugu and English.
Adhere to office protocols and work full-time from the assigned location.
Maintain daily logs and updates as per company guidelines.
Ensure customer satisfaction and provide support that encourages repeat engagement.

Requirements / Qualifications:

Graduate (any discipline).
Strong communication skills in Telugu and English.
Good problem-solving and analytical abilities.
Willingness to work from the office full-time.
Freshers or candidates with prior customer support experience can apply.
Ability to work in a structured day-shift environment.

Benefits:

Salary: ₹17,000 Net Take Home (NTH) + ₹8,000 Variable Pay
Day shift work
Sunday off
Opportunity to gain experience in customer support for a leading client

Other Pointers regarding this job:

Work Location: Bangalore (On-site, office-based role)
Age Criteria: As per company norms
Gender: Both Male & Female can apply
Eligibility: Freshers or experienced candidates with customer support skills
Qualification: Graduate (any discipline)
Travel Requirement: Not applicable
Work Details: Full-time,
Communication Skills: Must be fluent in Telugu & English with strong customer interaction skills

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