Office & Culture Coordinator

Office & Culture Coordinator

Location:      Franklin, TN (in office Monday-Thursday, remote Fridays)

Type:            Full-Time

Reports to:   SVP, Operations

Summary

Thnks helps professionals say thank you with small, thoughtful gestures. This role makes sure our own office lives up to that. You'll run the day-to-day of our Franklin office: the kitchen and supplies, our vendors, the building, and getting new teammates set up. You'll also bring the small touches that make people glad to come in, from a birthday surprise to decorating for the holidays. It's a great fit for someone who sees what needs doing before anyone asks and takes real pride in a well-run space.

What You'll Do

Office Operations

• Kitchen and supplies: Keep the kitchen, snacks, drinks and office supplies stocked, ordering through Instacart and similar services.
• Vendors: Manage our food, catering, cleaning and repair vendors.
• Facilities: Work with our property manager to keep the office maintained and secure, and bring in vendors to clean, repair or upgrade as needed.
• Budget: Track spending against the monthly kitchen and events budgets.
• Mail and deliveries: Receive packages and mail and get them to the right people.
• Office tech: Be the first stop for the printer, Wi-Fi, conference room screens and door access, and bring in support when a fix takes more than a restart.

People and Onboarding

• New hire setup: Have desks, equipment and welcome kits ready so a new teammate's first day feels like we were expecting them.
• Visitors: Host customers, candidates and guests when they come to the office.
• Team calendar: Keep track of birthdays, work anniversaries, holidays and key company dates.
• Communication: Keep the team posted on office news and upcoming plans through Slack.

Culture and Events

• Team days: Coordinate our quarterly Thnks Days, usually a team outing or a volunteer day, and help plan the annual holiday party.
• Everyday appreciation: Use Thnks to create small, unexpected moments of gratitude for the team.
• Seasonal touches: Decorate the office for holidays and the changing seasons.

What We’re Looking For

• 1–3 years in office coordination, hospitality, administration or a similar role.
• A service mindset. You like taking care of people, and you notice the coffee is running low before anyone else does.
• Organized, with real follow-through. What you take on gets finished.
• Comfortable with Google Workspace, Slack, and online ordering and expense tools.
• Easy to work with, whether it's a new hire, a teammate or a repair vendor.
• A creative streak for events, decorating and small surprises.
• Able to lift up to 30 lbs and spend long stretches on your feet stocking or setting up.

Our Commitment to You

• Comprehensive Benefits: Medical, Vision, and Dental Insurance (80-100% employer-covered).
• Future Planning: 401(k) matching.
• Stipends: Monthly cell phone and internet stipend.
• Work Environment: In-office Monday through Thursday with Friday remote. 
• Work-Life Balance: 20 PTO days, company-paid holidays, and maternity leave.
• Wellbeing: Company-paid life and long-term disability insurance.
• Team Spirit: Regular team-building and community engagement events.

About Thnks

Thnks is the leading platform for real-time business relationship building. We make it effortless for professionals to send small, thoughtful gestures - a coffee, a lunch, an Uber credit - in seconds, with no address needed and enterprise compliance built in. Our customers include Fortune 500 companies, high-growth startups, and everything in between across industries like insurance, healthcare, financial services, and commercial real estate.