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Tap Growth ai

Tap Growth ai

Customer Service Representative

Victorias City, PHOn-sitePermanentFull-time

Posted Oct 29, 2026

🌟 We're Hiring: Customer Service Representative! 🌟

We are looking for a dedicated and personable Customer Service Representative to join our team. The ideal candidate will have at least one year of experience in customer service, excellent communication skills, and a passion for helping others. You will be the first point of contact for our customers, ensuring their needs are met with professionalism and care.

πŸ“ Location: Victorias City, Philippines

⏰ Work Mode: Work from Office

πŸ’Ό Role: Customer Service Representative

What You'll Do:

πŸ“ž Respond promptly to customer inquiries via phone, email, or in-person

πŸ“ Resolve product or service problems by clarifying issues and offering solutions

🀝 Build sustainable relationships and trust with customers through open communication

πŸ”„ Follow up to ensure complete resolution of customer concerns

πŸ“‹ Maintain accurate records of customer interactions and transactions

πŸ’‘ Provide feedback on the efficiency of the customer service process

What We're Looking For:

βœ… Minimum 1 year of experience in a customer service role

βœ… Excellent verbal and written communication skills

βœ… Strong problem-solving abilities and attention to detail

βœ… Ability to remain calm under pressure and handle challenging situations professionally

βœ… Proficiency with computers and basic office software applications

If you're ready to deliver exceptional support and be part of a dynamic team, apply now! πŸš€

Role snapshot

Job type

Full-time

Email

recruiter@tapgrowth.ai

Required skills

Customer ServiceMultichannel Customer Inquiry HandlingVerbal CommunicationWritten CommunicationCustomer Problem-SolvingCustomer Relationship BuildingCustomer Concern Follow-UpCustomer Interaction RecordkeepingAttention to DetailComposure Under PressureCustomer Service Process FeedbackComputer and Basic Office Software Proficiency

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Customer Service Representative at Tap Growth ai in Victorias City | Scovai | Scovai