Residential Youth Worker

About Us

Point Care Pty Ltd is a registered NDIS provider delivering high-quality, person-centred support services across Queensland. We specialise in Supported Independent Living (SIL), out-of-home care, and complex support needs, with a strong focus on improving outcomes for children and young people in care.

About the Role

We are seeking experienced Residential Care Workers / Youth Workers to support young children in a structured residential setting on the Sunshine Coast. This role requires a high level of professionalism, emotional intelligence, and the ability to manage complex behaviours while maintaining a safe and nurturing environment.

You will be responsible for providing day-to-day care, implementing care plans, and supporting children with their developmental, emotional, and behavioural needs.

Key Responsibilities

• Provide high-quality, trauma-informed care to children and young people
  

• Support daily routines including personal care, meals, education, and activities
  

• Implement individual care plans, behaviour support plans, and risk assessments
  

• Manage challenging behaviours using approved strategies and de-escalation techniques
  

• Maintain accurate documentation, incident reports, and progress notes
  

• Work collaboratively with families, case managers, and multidisciplinary teams
  

• Ensure compliance with NDIS standards, Child Safety requirements, and organisational policies
  

Requirements

Essential Requirements

• Demonstrated experience working with children or young people in residential care or similar settings
  

• Strong understanding of trauma-informed care and behaviour management
  

• Certificate IV in Child, Youth and Family Intervention (or equivalent) - REQUIRED
  

  • Diploma level qualifications accepted as an alternative
    

• Current Blue Card (Working with Children Check)
  

• NDIS Worker Screening Clearance (Yellow Card)
  

• Current First Aid and CPR certification
  

• Valid driver’s licence and reliable vehicle with comprehensive car insurance
  

• Current Police Check issued within the last 3 months
  

• Ability to work shift work, including sleepovers, weekends, and public holidays
  

• Can start immediately
  

Key Attributes

• Strong communication and interpersonal skills
  

• High level of resilience and emotional regulation
  

• Ability to work independently and within a team
  

• Commitment to safeguarding children and maintaining professional boundaries
  

Benefits

• Competitive hourly rates aligned with SCHADS Award / NDIS standards
  

• Ongoing training and professional development
  

• Supportive team environment with structured supervision
  

• Opportunities for career progression within a growing organisation