CCTV Surveillance Operator

This is a remote position.

We are seeking a reliable, observant and detail-oriented CCTV Monitoring/Incident Reporting Specialist to monitor security camera footage, identify suspicious activities and prepare accurate incident reports. To will help maintain security awareness by observing live or recorded video feeds, recognising unusual behaviour, documenting incidents and promptly escalating security concerns to the appropriate personnel.

This position is ideal for individuals with strong observation, communication and reporting skills who can work independently in a remote environment while maintaining confidentiality and following established security procedures.

Responsibilities

Monitor live CCTV feeds and recorded surveillance footage using authorized monitoring systems.

Identify suspicious activities, unusual behaviour, safety hazards, and potential security breaches.

Prepare clear, accurate, and timely incident reports.

Escalate urgent security concerns to designated supervisors or response teams.

Record incident times, locations, observations, and relevant details.

Maintain organized surveillance logs and electronic documentation.

Review footage when necessary to support incident investigations.

Follow company security protocols, privacy policies, and confidentiality requirements.

Communicate effectively with supervisors and team members regarding incidents and observations.

Ensure assigned monitoring tasks are completed accurately and on schedule.

Requirements

High school diploma or equivalent; additional education is an advantage.

Strong attention to detail and excellent observation skills.

Good written and verbal communication skills.

Ability to document incidents clearly, objectively and accurately.

Basic computer skills and familiarity with online reporting tools.

Ability to remain alert and focused during monitoring shifts.

Good judgment and the ability to recognize and escalate potential security risks.

Ability to follow instructions, maintain confidentiality and handle sensitive information responsibly.

Reliable internet connection, a suitable computer and a private workspace for remote duties.

Ability to work independently, manage time effectively and meet reporting deadlines.

Previous experience in CCTV monitoring, security operations, incident reporting or a related field is an advantage but not required for entry-level applicants.

Benefits

Remote Work Opportunity: Work from home without the need for daily commuting.

Competitive Compensation: Pay based on experience, qualifications and assigned responsibilities.

Flexible Scheduling: Shift arrangements based on operational needs and company policy.

Training and Development: Learn surveillance procedures, incident documentation and monitoring systems.

Career Advancement: Opportunities to develop skills in security operations, surveillance analysis and incident management.

Professional Experience: Gain practical experience in monitoring, reporting and risk awareness.

Supportive Work Environment: Collaborate with supervisors and colleagues to meet operational objectives.

Work-Life Balance: Remote work arrangements that may help reduce commuting time.