Position Type: Full-Time

Schedule: Monday–Friday
Department: Accounting / Accounts Receivable

We are seeking an experienced and detail-oriented Accounts Receivable & Collections Specialist with a strong background in customer collections and past-due account management. This position will focus heavily on contacting customers regarding outstanding balances, resolving payment issues, maintaining accurate account records, and helping reduce aging receivables.

The ideal candidate is professional, persistent, organized, and comfortable having difficult conversations regarding past-due accounts while maintaining positive customer relationships.

Responsibilities

• Manage and follow up on past-due customer accounts
  
• Make outbound collection calls and send follow-up emails regarding outstanding balances
  
• Review A/R aging reports and prioritize collection activity
  
• Communicate with customers regarding overdue invoices and payment status
  
• Establish payment arrangements when authorized
  
• Research and resolve billing and payment discrepancies
  
• Document all collection activity and customer communications
  
• Process and accurately apply customer payments
  
• Research unapplied or incorrectly applied payments
  
• Send invoices, statements, and collection notices as needed
  
• Maintain accurate customer account information and collection notes
  
• Assist with account reconciliations
  
• Escalate seriously delinquent accounts when appropriate
  
• Work closely with accounting, sales, and management to resolve account issues
  
• Assist with month-end A/R and collection reporting
  

Requirements

Previous Accounts Receivable and collections experience required
Strong experience collecting on past-due accounts
Comfortable making frequent outbound collection calls
Professional and confident telephone and email communication
Ability to be firm and persistent while maintaining professionalism
Strong attention to detail and organizational skills
Experience researching account discrepancies and resolving payment issues
Strong data-entry and computer skills
Ability to manage a high volume of customer accounts and competing priorities
Experience with accounting or A/R software preferred
Ability to maintain confidential financial and customer information

Ideal Candidate

We are looking for someone who understands that successful collections require consistency, follow-through, documentation, and strong communication. The right candidate will be comfortable taking ownership of their accounts, staying on top of outstanding balances, and working directly with customers to secure payment and resolve issues.

Apply today with K&R Staffing HR Consulting.

Visit KRSHRC.com to apply and view current opportunities.