Business Analyst - Tech Background

ABOUT THE ROLE

Corporate Professionals’ Product & Tech Team is looking for a proactive and analytical Business Analyst to join our growing technology team.

The ideal candidate will act as a bridge between business stakeholders and technical teams, helping translate business requirements into clear, actionable technology solutions.

This role is ideal for someone who has strong analytical ability, understands technology and business processes, communicates clearly, and enjoys solving business problems through structured thinking and data-driven analysis.

KEY RESPONSIBILITIES

• Understand business objectives, processes, challenges, and requirements.
• Gather, analyze, document, and validate business requirements from stakeholders.
• Conduct stakeholder discussions and requirement-gathering sessions.
• Translate business requirements into clear Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, use cases, and acceptance criteria.
• Work closely with developers, QA engineers, product teams, and business stakeholders throughout the project lifecycle.
• Analyze existing business processes and identify gaps, inefficiencies, and opportunities for improvement.
• Create process flows, wireframes, user journeys, and functional specifications where required.
• Assist development teams in clarifying functional requirements and resolving requirement-related issues.
• Coordinate with QA teams to ensure that developed solutions meet business requirements.
• Support User Acceptance Testing (UAT), including test scenarios, validation, and defect clarification.
• Perform data analysis to identify trends, patterns, inconsistencies, and business insights.
• Prepare reports, dashboards, presentations, and requirement documentation for stakeholders.
• Track requirements, changes, dependencies, and project deliverables.
• Identify risks, dependencies, and potential requirement gaps at an early stage.
• Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Continuously improve business processes and contribute to technology-driven business solutions.

Requirements

REQUIRED SKILLS

Business Analysis Skills

• Strong requirement gathering and documentation skills.
• Good understanding of SDLC and software development processes.
• Understanding of Agile/Scrum methodologies.
• Ability to convert business requirements into functional requirements and user stories.
• Knowledge of process mapping and workflow analysis.
• Understanding of UAT and software testing processes.
• Strong problem-solving and analytical thinking.
• Ability to identify business problems and recommend practical solutions.

Technical Skills

• Strong working knowledge of MS Excel.
• Experience with Excel formulas, Pivot Tables, sorting, filtering, lookups, and data analysis.
• Basic to intermediate SQL knowledge.
• Understanding of databases and relational data concepts.
• Familiarity with Jira, Confluence, Azure DevOps, or similar tools.
• Basic understanding of APIs and web applications.
• Basic understanding of software architecture and development processes.
• Familiarity with Figma, Balsamiq, or similar wireframing/prototyping tools is an advantage.
• Knowledge of Power BI, Tableau, or similar data visualization tools is a plus.

Soft Skills

• Excellent verbal and written communication.
• Strong stakeholder-management skills.
• Ability to ask the right questions and identify the actual business problem.
• Strong documentation and presentation skills.
• Excellent attention to detail.
• Ability to manage multiple requirements and priorities.
• Collaborative and team-oriented approach.
• Ability to work independently with minimal supervision.
• Flexible and adaptable to changing business requirements.
• Strong ownership and accountability.
• Good organizational and time-management skills.

EDUCATION

• Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field.

EXPERIENCE

1–2 years of relevant experience as a Business Analyst, IT Business Analyst, Product Analyst, Functional Analyst, or similar role.

Candidates with exceptional analytical and technical skills may also be considered based on their profile.

PREFERRED CANDIDATE PROFILE

We are looking for someone who:

• Has a genuine interest in technology and business processes.
• Can communicate effectively with both technical and non-technical stakeholders.
• Is comfortable working with data and documentation.
• Takes ownership of assigned tasks.
• Learns quickly and adapts to new tools and technologies.
• Can work effectively in a fast-paced environment.
• Demonstrates strong logical and analytical thinking.
• Is proactive rather than waiting for instructions.
• Has a strong willingness to learn and grow.