Hiring Loan Collection Executive for Okhla, Delhi - ( Job ID - 24539)

Key Responsibilities

• Make outbound calls to customers regarding overdue personal loan accounts.
• Follow up with customers for pending dues and loan repayments.
• Negotiate payment commitments and encourage timely repayments.
• Record customer interactions, payment commitments, and follow-up details in the CRM and LMS system.
• Resolve customer queries related to loan payments professionally.
• Achieve daily and monthly collection targets.
• Ensure compliance with company policies and regulatory guidelines during collection activities.
• Coordinate with internal teams for payment updates and account resolution.

Eligibility Criteria

• Minimum 12TH and Graduate in any discipline.
• Experienced candidates are welcome to apply.
• Prior experience in Personal Loan, Credit Card, Banking, NBFC, BPO, Payday Loan or Collection Process will be an added advantage.
• Excellent communication and negotiation skills in Hindi. Basic English communication is preferred.
• Basic knowledge of MS Office and computer applications.

Required Skills

• Strong communication and interpersonal skills.
• Good negotiation and convincing ability.
• Target-driven and self-motivated.
• Ability to handle customer objections professionally.
• Good time management and follow-up skills.
• Positive attitude and willingness to learn.

Intrested one can share their resume at neha@educohire.com