IT Intern - Convertible to full-time

🌟 Ready to turn your IT knowledge into real-world experience?

We're Hiring: IT Intern - Convertible to Full-time! 🌟

We're looking for a curious, adaptable, and motivated IT Intern in Tangier to join our global IT Support team.

You'll work alongside an experienced global IT team, get hands-on exposure to IT support, networking, Microsoft 365, incident management, systems maintenance, and IT security, and learn how technology supports a fast-paced business environment.

Someone who learns quickly, enjoys solving problems, and is excited by the opportunity to grow would be theright candidate for our convertible IT Assistant internship. Join our team as an IT Assistant Intern and kickstart your career in a dynamic office environment.

📍 Location: Tangier, Morocco

⏰ Work Mode: Work from Office

💼 Role: IT Intern

What You'll Do:

✅ Log, track, and resolve service requests of users on their day-to-day hardware, software and other IT-related issues while learning how professional IT Service Desk and incident management processes work.

✅ Troubleshoot basic LAN, Wi-Fi, and WAN issues and build hands-on knowledge of TCP/IP, DNS, DHCP, VLANs, routers, and switches.

✅ Assist with Microsoft 365 administration, including Outlook, Teams, OneDrive, and user support.

✅ Assist with the setup, deployment, maintenance, and troubleshooting of IT hardware, software, and systems.

✅ Work alongside the IT and infrastructure teams to investigate issues, escalate complex problems.

✅ Maintain clear documentation of issues, resolutions, and IT procedures while contributing to the team's knowledge base.

✅ Follow IT security policies and compliance standards.

✅ Take on new technologies, tools, and responsibilities as your skills develop, with increasing ownership of technical issues over time.

What We're Looking For:

✅ 6 months of relevant experience or recently completed a degree, diploma in IT, Computer Science, Networking, or a related field.

✅ Basic understanding of computer hardware, operating systems, software, and troubleshooting.

✅ Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, LAN/Wi-Fi, and VLANs.

✅ Familiarity with Microsoft 365 is an advantage.

✅ Any exposure to IT service desk tools, networking, systems administration, or technical support is a plus.

✅ Must be available to work from our Tangier office.

✅ Comfortable working in rotating shifts.

✅ Relevant certifications such as CompTIA A+, ITIL Foundation, CCNA, Microsoft certifications, or similar qualifications will be an advantage.

✅ Good communication skills in English (French/Arabic is a plus)

Why join us:

✅ Opportunity to transition into a full-time IT position.

✅ Work with real users, challenging IT issues and experienced IT professionals.

✅ Gain exposure to Service Desk, Networking, Microsoft 365, Infrastructure, and IT Security.

✅ Build both technical and professional skills in a global working environment.

Eager to launch your IT career? 🚀 Apply now and grow with us!