IT Associate

Description

Mnzil is a fast-growing proptech company in Riyadh providing integrated workforce services (housing, transportation, catering and building operations) across Saudi Arabia and the UAE.

As our IT Associate, you'll make sure every device, system and account runs smoothly so our teams can focus on what matters most. You will support end-to-end IT operations across the company, working closely with operations, product and engineering teams, and keep our internal technology reliable, secure and efficient.

Requirements

• 1–3 years of experience in IT support, IT operations or systems administration

• Hands-on experience managing modern workplace platforms and SaaS applications (e.g. Google Workspace, Microsoft 365)

• Familiarity with identity and access management best practices

• Strong troubleshooting and problem-solving skills

• Organised and able to prioritise many requests in a fast-paced environment

• Strong communication skills and a service-oriented mindset

• Fluent in Arabic, good English

Roles And Responsibilities

• Administer the company's internal technology stack and business applications

• Manage user onboarding, offboarding, permissions and access reviews

• Oversee software licences, subscription renewals, IT vendors and IT procurement

• Track technology assets (laptops, monitors and other equipment) accurately

• Coordinate device setup, maintenance, repairs and replacements

• Resolve day-to-day technical issues and escalate complex cases when needed

• Keep IT documentation, asset records and processes up to date

• Work with Finance on IT invoices, budgets and procurement

• Improve internal IT operations through automation and standardisation