AV Technician

We are seeking a skilled and detail-oriented AV Technician with at least two years of experience in installing, configuring, maintaining, and troubleshooting audiovisual systems. The role requires strong technical knowledge, effective communication skills, and the ability to provide reliable on-site support to clients and end-users.

Requirements

Key Responsibilities

• Install and configure AV equipment, including displays, projectors, audio systems, microphones, speakers, control systems, and video-conferencing solutions.
  
• Carry out cable laying, termination, labelling, routing, rack dressing, and equipment integration according to approved drawings and standards.
  
• Test and calibrate audio, video, and control systems to ensure optimum performance.
  
• Diagnose and resolve issues related to signal flow, connectivity, audio, video, cabling, and control systems.
  
• Provide on-site technical support during meetings, conferences, events, and client demonstrations.
  
• Assist users with the setup and operation of AV and video-conferencing systems.
  
• Perform preventive maintenance, routine inspections, firmware updates, and equipment health checks.
  
• Coordinate with AV engineers, programmers, project managers, vendors, and other technical teams for successful project execution.
  
• Maintain accurate records of installations, system configurations, service activities, asset details, and troubleshooting procedures.
  
• Prepare basic user guides and provide system-operation training to clients and end-users.
  
• Follow workplace safety procedures and information-security requirements while working at company and client locations.
  
• Travel to project and client sites as required.
  

Required Qualifications and Experience

• Diploma, ITI, or bachelor’s degree in Electronics, Electrical Engineering, Telecommunications, or a related technical field.
  
• Minimum two years of hands-on experience in AV installation, integration, maintenance, or technical support.
  
• Knowledge of displays, projectors, audio systems, video conferencing, signal distribution, and AV control systems.
  
• Experience in cable termination, connector installation, rack integration, and reading basic AV schematics.
  
• Understanding of audio/video signal flow and basic networking concepts.
  
• Familiarity with Microsoft Teams Rooms, Zoom Rooms, Crestron, Extron, Biamp, QSC, Cisco, Poly, or similar platforms is an advantage.
  

Required Skills

• Strong troubleshooting and problem-solving ability.
  
• Attention to detail and commitment to quality.
  
• Good verbal and written communication skills.
  
• Ability to work independently and as part of a project team.
  
• Professional approach when interacting with clients and end-users.
  
• Willingness to work flexible hours and travel based on project requirements.
  

Benefits

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• Health insurance coverage for employees and their families.

• Long-term benefit savings plan with employer matching contributions.

• Opportunities for professional development and advancement within the organization.