Geo Coding Consultant

Red Ember Recruitment is currently seeking a Geo Coding Consultant on behalf of our client based in Tygervalley, Cape Town.

This is an excellent opportunity for a detail-oriented and analytical individual to join an underwriting support environment on a temporary contract. The successful candidate will support a geocoding data clean-up project, reviewing, validating and updating commercial and agricultural risk locations to ensure accurate and reliable information.

The role involves working with business systems, online mapping tools and various stakeholders to obtain, verify and capture accurate risk-location information.

• Review assigned risk addresses and policy records against relevant system records and project datasets.
  
• Utilise geocoding and mapping tools, including address lookups, coordinate entry, map pin-drops and online mapping platforms.
  
• Capture and update accurate address and geolocation information in accordance with data-quality standards.
  
• Investigate alternative sources of information where accurate location details cannot initially be established.
  
• Liaise professionally with brokers, third-party stakeholders and clients to obtain or confirm risk-location details.
  
• Communicate effectively via email, telephone and Microsoft Teams.
  
• Maintain accurate records and audit trails of information obtained and updates completed.
  
• Manage allocated workloads while meeting productivity targets and turnaround times.
  
• Escalate unresolved or unclear cases when necessary.
  
• Maintain confidentiality and adhere to company procedures.
  

Requirements

• Matric / Grade 12.
  
• At least 1–2 years' relevant experience in administration, data capturing, customer service, insurance operations or a similar environment.
  
• Computer literacy, including Microsoft Outlook, Teams and basic Excel.
  
• Ability to learn and confidently work across different business systems and online mapping tools.
  
• Strong written and verbal English communication skills.
  
• Ability to work from the Tygervalley office for the duration of the contract.
  

Advantageous

• Experience within short-term insurance, policy administration, underwriting support or broker servicing.
  
• Previous exposure to address validation, geocoding, GPS coordinates or mapping platforms.
  
• Experience working on data-quality projects.
  
• Ability to read, speak and write Afrikaans.
  
• Previous experience in a target-driven project or fixed-term processing environment.