Hindi Customer Support

Customer Support - Hindi

Location: Padivattom, Edappally

1. Experience: Minimum 1 year of experience in Banking/BPO/Customer support. (Consider Fresher with Good Comm Skills in Hindi & English)
   
2. Language Proficiency: Fluent in English and Hindi
   
3. Qualifications: Bachelor's degree is mandatory.
   
4. Salary: Salary: ₹20,000.00 - ₹30,000.00 per month.
   
5. Working Days: 5 days a week
   

Job Overview

We are looking for a Customer Support Executive – Hindi to handle customer interactions and provide excellent support services. The ideal candidate should possess strong communication skills in both Hindi and English, along with the ability to resolve customer queries efficiently and professionally.

Responsibilities

• Handle inbound and outbound customer interactions professionally
  
• Provide customer support in Hindi and English
  
• Resolve customer queries, complaints, and service requests effectively
  
• Maintain accurate records of customer interactions and follow-ups
  
• Coordinate with internal teams for issue resolution
  
• Ensure high levels of customer satisfaction and service quality
  
• Follow company processes and maintain professionalism in all communications
  
  
  

Requirements

Bachelor’s Degree is mandatory
1 year of experience in Banking, BPO, or Customer Support OR Fresher with Good Comm Skills in Hindi & English
Freshers with excellent Hindi & English communication skills can also apply.
Fluent verbal and written communication in Hindi and English
Strong interpersonal and problem-solving skills
Basic computer knowledge and ability to handle customer support systems

Benefits