Deputy Chief Networking

Job Title: Deputy Chief Networking Officer
Duration: 12 months
Notes: This is a On-Site role. F2F interview is compulsory.


Job Description

Strategic Leadership:

• Collaborate with the CIO to develop and implement networking strategies that align with the
  organization’s overall IT roadmap.
  
• Lead the design and deployment of innovative networking solutions to meet the organization's
  current and future needs.
  
• Stay informed of emerging technologies and trends in networking to ensure the organization remains
  at the forefront of technological advancement.
  

Network Infrastructure Management:

• Network Design and Architecture:
  
• Design, implement, and maintain the organization's network infrastructure, including LAN,
  WAN, VPNs, and cloud-based networking solutions.
  
• Evaluate new networking technologies, tools, and systems to enhance performance,
  scalability, and security.
  
• Plan and deploy network expansions, upgrades, or replacements to meet growing business
  needs.
  
• Network Operations and Maintenance:
  
• Ensure the continuous, uninterrupted operation of the organization's network systems,
  maintaining high uptime and availability.
  
• Monitor network performance, troubleshoot network problems, and perform regular
  maintenance.
  
• Develop and maintain network documentation, including diagrams, configurations, and
  procedures.
  
• Security Management:
  
• Implement and enforce network security protocols, including firewalls, encryption, IDS/IPS
  systems, and access controls.
  
• Conduct regular security audits, vulnerability assessments, and penetration testing to identify
  and mitigate risks.
  
• Respond to network security incidents, implementing incident response strategies and
  reporting breaches when necessary.
  
• Manage network security protocols, including firewalls, intrusion detection/prevention
  systems, and encryption technologies to protect organizational data.
  
• Network Performance Monitoring and Optimization:
  
• Use network management tools to monitor bandwidth usage, traffic patterns, and overall
  network performance.
  
• Optimize network configurations for efficiency, load balancing, and redundancy.
  
• Identify and address bottlenecks or performance issues, ensuring minimal downtime or
  degradation in network services.
  
• Disaster Recovery and Business Continuity:
  
• Develop and implement network disaster recovery and business continuity plans.
  
• Ensure data backup, replication, and failover systems are in place to support the recovery of
  network services during emergencies.
  
• Regularly test disaster recovery protocols and update plans as needed
  
• Vendor Evaluation and Selection:
  
• Research and assess potential vendors for networking hardware, software, and services.
  
• Develop evaluation criteria, including reliability, technical support, pricing, and service level
  agreements (SLAs).
  
• Contract Negotiation:
  
• Negotiate terms and pricing with selected vendors to secure favorable contracts.
  
• Ensure contracts comply with city policies and legal requirements.
  
• Performance Monitoring:
  
• Monitor vendor performance against SLAs and key performance indicators (KPIs).
  
• Conduct regular performance reviews to ensure vendors meet expectations and address any
  issues that arise.
  
• Relationship Management:
  
• Foster strong relationships with vendors to facilitate collaboration and effective
  communication.
  
• Serve as the primary point of contact for vendor-related inquiries and issues.
  
• Risk Assessment:
  
• Identify potential risks associated with vendor partnerships, such as cybersecurity
  vulnerabilities or service disruptions.
  
• Develop strategies to mitigate identified risks and ensure continuity of service.
  
• Stakeholder Collaboration:
  
•  Collaborate with other departments to understand their networking needs and ensure vendor
  solutions align with those requirements.
  
• Communicate vendor updates and changes to relevant stakeholders.
  
• Networking Budget Management:
  
• Budget Development:
  
• Assist in the preparation of the networking budget, ensuring alignment with organizational
  goals and strategic plans.
  
• Identify necessary expenditures for network hardware, software, maintenance, and
  upgrades.
  
•  Cost Analysis:
  
• Analyze current and projected costs associated with networking tools, services, and vendor
  contracts.
  
• Identify opportunities for cost savings and more efficient resource allocation.
  
• Budget Tracking and Monitoring:
  
• Monitor budget expenditures and ensure compliance with financial policies.
  
• Provide regular updates on budget status, highlighting any variances and their implications.
  
• Resource Allocation:
  
• Prioritize spending based on critical networking needs and strategic initiatives.
  
• Recommend reallocating resources as necessary to address changing priorities or
  unexpected challenges.
  
• Forecasting:
  
• Develop financial forecasts for future networking needs based on trends, usage patterns,
  and anticipated growth.
  
• Prepare budget justifications for new projects or initiatives to present to leadership.
  
• Reporting:
  
• Generate detailed reports on budget performance and vendor expenditures, providing
  insights into return on investment (ROI) for networking initiatives.
  
• Present findings and recommendations to senior management to support informed decisionmaking
  
  
• Compliance and Risk Management:
  
• Ensure that all network systems comply with relevant regulatory requirements and organizational
  policies.
  
• Develop and implement disaster recovery and business continuity plans related to networking to
  minimize downtime and data loss.
  
• Conduct regular risk assessments and implement measures to mitigate identified risks.
  
• Collaboration and Communication:
  
• Operational Responsibilities
  
• Policy Implementation: Ensure adherence to organizational policies and procedures within the network
  teams.
  
• Budget Management: Oversee budgets related to team development and network operations, ensuring
  efficient resource allocation
  
• Reporting and Analysis: Analyze performance metrics and prepare reports for upper management
  regarding team effectiveness and network performance.
  
• Collaboration and Communication
  
• Cross-Department Collaboration: Work closely with other departments to align network goals with
  overall organizational objectives.
  
• Stakeholder Engagement: Communicate with stakeholders to ensure their needs are met and to gather
  feedback for continuous improvement.
  
• Collaborate with other IT leaders to integrate networking strategies with broader IT initiatives.
  
• Communicate networking plans, policies, and procedures to stakeholders across the organization.
  
• Serve as a subject matter expert on networking issues, providing guidance and support to other
  departments as needed.
  
• Innovation and Improvement
  
• Process Improvement: Identify areas for improvement in network operations and implement innovative
  solutions.
  
• Technology Utilization: Leverage technology to enhance team performance and operational efficiency.
  
  

Skills/Experience of the Assigned Staff:
Required:

• Network Systems Certification- JNCIP or measurable work experience totaling at least 5 years.
  
• Completion of a Bachelor’s degree program at an accredited college or university with a major
  
• course work in Public Administration, Communications, Information Technology or a closely related
  field
  
  AND
  
  
• 10 to 15 years of infrastructure and data center experience, with at least 3 years of leadership
  experience in managing multiple, large, cross-functional teams or projects, and influencing senior
  level management and key stakeholders
  
• 5 years of managerial or supervisor experience in planning, developing, managing or implementing a
  comparatively sized or larger data center.
  
  OR
  
  
• Any equivalent combination of education and experience determined to be acceptable by the Office
  of Innovation and Technology and Human Resources.
  

Comprehensive Benefits Package

• Health Coverage: Inclusive medical, dental, and vision plans for employees and eligible dependents.
  
• Wellness Incentives: Access to a wellness program that offers eligibility for a discounted medical plan.
  
• Paid Time Off: Generous vacation days, sick leave, and paid holidays. Retirement & Financial Wellness
  
  
  
• Retirement Plans:
  
• Access to multiple retirement savings options to secure your financial future.
  
• Public Service Loan Forgiveness (PSLF): As a qualifying employer, City employees may be eligible for the federal PSLF program. Many employees have already had their student loans forgiven through this initiative.
  

About Us:

Since 2000, Tri-Force Consulting Services (https://triforce-inc.com) has been an MBE/SDB certified IT Consulting
firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps),
systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government
and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity,
increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing
core values: integrity, diligence, and technological excellence.
Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the
Inc. 5000 list of the nation's fastest-growing companies.