Relationship Manager

Relationship Officer - Business Development

Overview & Administration

• Job Title: Relationship Officer - Business Development
  

• Department / Unit: Business Development
  

• Job Grade: Banking Officer – Assistant Manager
  

• Reports To: Business Manager, Business Development
  

• Supervises: Not Applicable
  

Job Summary

Promote and market the bank’s products, acquire high-value customers, manage loan and deposit portfolios, and build long-term client relationships to drive growth.

Key Responsibilities

• Business Acquisition & Growth: Identify opportunities, acquire new clients (HNIs, corporates), promote bank products, and build long-term relationships.
  

• Portfolio & Credit Management: Prepare Credit Appraisal Memorandums (CAM), manage credit risk within limits, and ensure deposit growth and timely loan repayments.
  

• Account Onboarding: Complete account opening documentation in strict compliance with KYC guidelines.
  

• Market Engagement: Attend industry forums, seminars, and receptions to monitor competitors and discover new market opportunities.
  

Requirements

Qualifications & Requirements

• Education: Minimum of a First Degree (or equivalent) in any discipline. Master’s degree or professional certifications are an added advantage (not compulsory).
  

• Experience: Post-graduation experience in marketing banking products/services is not mandatory.
  

Skills & Competencies

• Strong sales, negotiation, and deal-closing skills.
  

• Knowledge of mortgage loan and credit appraisal systems.
  

• Strategic thinking, analytical problem-solving, and client management skills.
  

• Ability to work independently and collaboratively under competing demands.
  

Key Performance Indicators (KPIs) & Result Areas

• Financial Growth: Deposit balance growth, revenue/profitability, and market share.
  

• Portfolio Health: Low Non-Performing Loans (NPLs), sound credit judgment, and effective administration of NHF loans.
  

• Customer Portfolio: Number of high-net-worth individual (HNI) accounts, new active accounts, and repeat customers.
  

• Governance: Compliance with Internal Controls/Audit opinions and low complaint volumes.
  

Benefits

Compensation: Banking Officer – Assistant Manager (the salary and grade level is non-negotiable) 645,165.01   -  871,661.80  (No commission) Benefits: The role comes with a comprehensive benefits package, including HMO, pension, leave allowance, 13th month, and other company-wide benefits.
benefits.