Senior Assistant - Loan & Recovery

About the Company

MAW Hire Purchase Pvt. Ltd. (MHPL), a subsidiary of MAW Group of Companies, is a licensed and regulated financial institution under Nepal Rastra Bank, established in 2011. The company focuses on providing easy and hassle-free hire purchase solutions to a wide range of customers. MHPL is committed to placing clients at the center of its business, building long-term relationships based on trust and upholding high standards of professional behavior.

Role Description 

The Senior Assistant Loan and Recovery is a full-time, on-site role based in Kathmandu. This position is responsible for handling loan processing, follow-ups, collections and client coordination within the Kathmandu Valley and Outside Valley as well. The role involves regular field visits, so a valid two-wheeler driving license and personal bike are mandatory.This position offers an excellent opportunity for individuals looking to build a career in loan and recovery operations.

Key Responsibilities

Loan Support

• Assist clients with loan applications, document collection, and verification.   

• Conduct field visits to clients and showrooms for loan-related activities.     

• Coordinate with internal teams for efficient loan processing.      

• Maintain accurate records of loan accounts and client communications.    

• Respond to client queries regarding loan terms, payments, and procedures.      

• Prepare and submit reports on loan processing and client follow-ups.

Recovery Support

•  Monitor overdue loan accounts and follow up with clients for repayment.     

• Conduct field visits, calls, and written communications for recovery.      

• Prepare regular reports on loan disbursements and recovery progress.    

• Ensure adherence to company policies and regulatory guidelines.

  Requirements & Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field is preferred.      

• Valid two-wheeler driving license and personal bike are mandatory.      

• 1 year of experience in loan, recovery, or customer service preferred.    

• Strong communication and interpersonal skills.      

• Proficiency in MS Office (Excel, Word, PowerPoint).     

• Ability to work independently and handle field visits effectively.