Store Manager (Luxury Retail)

ACG_3828_JOB
Our client is a global luxury fashion brand who is looking for a qualified candidate to join their firm.

Sales Growth

• Establish implementation plans.
  
• Manage sales processes.
  
• Drive monthly, quarterly, and annual sales performance.
  

Data Management

• Prepare reports, analyze business data, and provide recommendations based on business indicators such as APT, UPT, merchandise performance, new and existing customer data, retention rate, and conversion rate.
  

Operations Management

• Manage operational processes and operating standards.
  
• Oversee day-to-day store operations.
  
• Manage store image and visual merchandising standards.
  

Personnel Management

• Recruit, train, develop, and motivate employees.
  
• Manage attendance, shifts, and work schedules.
  
• Build a professional working culture and environment.
  

Customer Relationship Management

• Monitor and manage customer experience.
  
• Manage customer service processes.
  
• Conduct customer satisfaction surveys.
  
• Develop and expand the customer base.
  

Merchandise Management

• Manage merchandise processes, including inbound, outbound, and inventory activities.
  
• Evaluate merchandise performance at stores and benchmark against competitors and market trends.
  
• Manage purchasing activities.
  

Requirements

Knowledge & Qualifications

• College degree or higher.
  
• At least 5 years of relevant management experience in luxury retail or a comparable industry.
  
• Experience in the beauty industry is an advantage.
  

Core Competencies

• Positive and constructive mindset.
  
• Proactive and creative approach to work.
  

Skills

• Fluent English communication skills.
  
• Advanced problem-solving and communication skills.
  
• Strong presentation skills.
  
• Recruitment and talent acquisition skills.
  
• Strong management and leadership capabilities.
  
• Goal-setting and performance management skills.
  
• Warehouse and merchandise management skills.
  
• Advanced team training and development skills.
  
• Proficiency in Microsoft Office.
  

Benefits

• Competitive compensation package with a fixed 13th-month salary and performance-based bonus.
  
• Premium health insurance.
  
• Annual performance review.
  
• Company-sponsored sports activities.
  
• Training programs and rotation opportunities across subsidiaries.
  
• Professional and creative working environment with modern equipment.
  

Contact: Ha Hoang, Quynh Anh, My Nguyen
Due to the immense number of applications, only shortlisted candidates will be contacted.