Team Leader – EdTech Sales

Industry: EdTech / Skill Development / Technology
Location: Bangalore, Karnataka
Employment Type: Full-Time
Experience: 2–5 Years
Salary: ₹40,000 – ₹50,000 per month + Performance Incentives

About the Role

We are looking for a hands-on Team Leader – EdTech Sales to lead a team of 4 Telecallers / Academic Counsellors. The role involves driving sales performance, managing the complete sales funnel, improving lead conversions, coaching team members, handling escalated student/parent interactions, and consistently achieving monthly admission and revenue targets.

Key Responsibilities

• Lead, manage, and motivate a team of 4 Telecallers / Academic Counsellors.

• Set and track daily, weekly, and monthly sales and admission targets.

• Conduct daily team huddles, performance reviews, and regular one-on-one feedback sessions.

• Allocate leads effectively and ensure timely follow-ups throughout the sales funnel.

• Monitor lead movement, conversion rates, and pipeline performance to minimize lead leakage.

• Audit call recordings and provide constructive feedback to improve sales conversations.

• Conduct role-plays and coaching sessions focused on consultative selling and objection handling.

• Support the team in closing high-value or complex student/parent conversations.

• Maintain accurate CRM records and ensure proper pipeline management.

• Track sales performance using MS Excel / Google Sheets and prepare regular reports for management.

• Work closely with Marketing, Operations, Academic, and Finance teams to improve lead quality and the overall enrollment process.

Sales Targets & Benchmarks

• Team Size: 4 Counsellors

• Individual Target: 10 Admissions per month per Counsellor

• Monthly Team Target: 40 Admissions

• Average Course Fee: ₹20,000

• Monthly Revenue Target: ₹8,00,000

Requirements

• 2–5 years of experience in EdTech Sales, Inside Sales, B2C Sales, Academic Counselling, or Business Development.

• Prior experience leading, managing, or mentoring a telecalling/sales team is preferred.

• Strong target-oriented and performance-driven approach.

• Good understanding of sales funnels, lead management, and conversion strategies.

• Strong consultative selling and objection-handling skills.

• Experience working with CRM systems and maintaining sales pipelines.

• Good proficiency in MS Excel / Google Sheets.

• Strong communication, interpersonal, coaching, and team-management skills.

• Ability to handle escalations and support the team in closing challenging prospects.

• Bachelor’s degree in any discipline.

Ideal Candidate

The ideal candidate is a hands-on sales leader who can motivate a team, closely monitor the sales funnel, coach counsellors, improve conversions, and take ownership of achieving monthly admission and revenue targets.