Business Analyst/Project Manager

Business Analyst/Project Manager

Location: Onsite in Luxembourg

Employment Type: Contract 

Kepler Search is currently supporting an established financial services organisation that is looking to hire a client-focused Project Manager/Business Analyst to support the delivery of Transfer Agency projects and change initiatives. You will play a key role in managing client relationships, gathering and translating requirements and coordinating delivery across business and operational teams.

Key Responsibilities:

• Manage end-to-end Transfer Agency projects, including client onboarding, migrations, system implementations and process change.
• Act as a key client-facing contact, building strong relationships and ensuring requirements and expectations are clearly understood and managed.
• Lead requirements gathering, process mapping and gap analysis.
• Translate business and client requirements into clear functional requirements, user stories and acceptance criteria.
• Coordinate delivery across Transfer Agency Operations, Technology, Product, Risk, Compliance and other stakeholders.
• Manage project plans, milestones, risks, issues, dependencies and governance.
• Lead workshops, UAT, implementation and operational readiness activities.
• Identify issues and drive solutions to ensure successful project delivery.
• Identify opportunities to improve client experience, operational efficiency, controls and processes.

Key Skills Required:

• 6 years' minimum experience as a Project Manager/Business Analyst within the financial service industry.
• Strong Transfer Agency experience.
• Excellent client-facing and stakeholder management skills.
• Experience delivering system implementations, migrations or operational change.