Job Summary

We're looking for an Operations Systems & Process Analyst to keep NAYA's operational data, systems, and processes accurate and well-documented. You'll manage master data (products, materials, SKUs), support the Unleashed Software rollout, document SOPs, and build the dashboards and reports that help management make faster, better decisions.

Key Responsibilities

● Maintain accurate product, material, supplier, and warehouse master data

● Support and help implement Unleashed inventory/operations software

● Document SOPs, work instructions, and process maps; maintain a controlled procedure register

● Analyze operational data to identify inefficiencies and support root-cause investigations

● Build reconciliation reports and dashboards for Production and Warehouse data

● Coordinate data consistency across Production, Operations, QA, Finance, Sales, and Marketing

Requirements

● Bachelor's degree in Operations, Computer Science, Industrial Engineering, Business Analytics, Information Systems, Supply Chain, or related field

● 2–4 years' experience in operations analysis, systems administration, process improvement, or data management

● Strong Excel and data-analysis skills; ERP/MRP experience preferred

● Experience documenting SOPs and process maps; strong written communication

Key Skills & Competencies

Analytical thinking
Systems thinking
Data accuracy
Process mapping
Documentation discipline
Continuous improvement
Problem solving
Attention to detail
Cross-functional coordination
Ability to translate processes into practical systems

Kỹ năng yêu cầu

Master Data Management (products, materials, SKUs, suppliers, warehouses)Unleashed inventory/operations software implementation and supportSOP documentation and controlled procedure managementProcess mapping and work instruction developmentData analysis and root-cause investigationExcel (advanced spreadsheets and data analysis)ERP/MRP systems usage and administrationDashboard and report building (production and warehouse reconciliations)Cross-functional coordination (Production, Operations, QA, Finance, Sales, Marketing)Reconciliation and data consistency validationContinuous improvement and process optimizationSystems administration for operations systemsWritten communication and documentation discipline

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