Shape Solutions (Private) Limited is an Islamabad-based digital agency serving international clients, primarily in the UK. We work across web development, SEO, digital marketing, automation, CRM solutions, and AI-powered tools.

Our team works with businesses and organisations to deliver practical digital solutions and support their growth through technology, marketing, and strategic services.

Role Summary

We are hiring a Female Sales Executive to handle leads for our flagship UK client, Axis Solicitors — a UK law firm specialising in immigration and family law. Leads are generated through our marketing systems and delivered straight into the CRM. Your job is to call them fast, qualify them properly, and convert them into booked consultations with the Axis Solicitors legal team. Success in this role is measured on booked, attended consultations — not on call volume.

Responsibilities:

Call and qualify incoming leads promptly — speed-to-lead is the single biggest driver of conversion
Convert qualified leads into booked consultations with the Axis Solicitors legal team
Run structured follow-up sequences across calls, WhatsApp, and email until a lead converts or closes out
Keep the GoHighLevel CRM fully updated — notes, pipeline stages, and outcomes on every single lead
Handle conversations with empathy and professionalism, as many callers are dealing with sensitive immigration or family matters
Explain service options and fees clearly, and handle objections calmly and confidently
Meet weekly and monthly booking and conversion targets
Report daily activity and performance to the Sales Manager

Requirements

1–3 years of experience in sales, telesales, or a client-facing role (international campaign or call centre experience is a strong plus)
Fluent, confident spoken English — you will be speaking with UK-based callers every day
Strong phone manner: clear, warm, and persuasive without being pushy
Comfortable working a UK-aligned shift
Familiarity with any CRM; GoHighLevel experience is a plus
Organised and consistent with follow-ups — nothing slips through
Resilient and target-driven, with the discipline to work a pipeline daily

Benefits

Performance-based commission / bonus on booked consultations
Paid annual, casual, and sick leave
Annual performance-based increment

Gerekli beceriler

Lead qualification and rapid response (speed-to-lead)Appointment booking and consultation conversionMultichannel follow-up (calls, WhatsApp, email)CRM management (GoHighLevel familiarity)Telephone communication / strong phone mannerEmpathy and handling sensitive immigration/family law conversationsObjection handling and explaining services & feesSales target orientation and resilienceOrganisation and consistent follow-up managementSales reporting and activity trackingFluent spoken English for UK callersTelesales or client-facing sales experience (1–3 years)Call centre or international campaign experience (advantage)

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