Event Assistant

We are seeking a dependable and enthusiastic Event Assistant to support daily promotional activities, assist with event preparation, and engage directly with customers during in-person marketing campaigns. This position involves helping maintain organized promotional areas, providing information about represented products and services, and supporting team members throughout scheduled customer engagement activities.

The ideal candidate is personable, adaptable, and comfortable working in an active, customer-facing environment. This role requires strong communication skills, attention to detail, and a willingness to assist with both promotional responsibilities and the operational tasks necessary for successful event execution.

Primary Responsibilities

• Assist with preparing materials and supplies for scheduled promotional events.
• Support the setup and organization of product displays and customer engagement areas.
• Welcome attendees and provide friendly, professional assistance.
• Introduce customers to available products, services, and promotional offerings.
• Answer general questions regarding product features and current promotions.
• Distribute approved marketing materials and informational resources.
• Assist team members with product demonstrations and customer presentations.
• Help customers understand available options and relevant product information.
• Support face-to-face promotional activities designed to increase brand awareness.
• Engage prospective customers and direct interested individuals to appropriate representatives.
• Maintain organized and accessible promotional materials throughout daily activities.
• Monitor supplies and communicate replenishment needs to team members.
• Help ensure promotional displays reflect established brand presentation guidelines.
• Assist with organizing customer information and event-related documentation when required.
• Observe customer questions and preferences and share relevant feedback with colleagues.
• Support the coordination of daily promotional assignments and team activities.
• Maintain a professional and welcoming environment during customer interactions.
• Assist with organizing and securing materials following scheduled promotional activities.
• Participate in product training, campaign briefings, and team meetings.
• Follow established procedures for event support, customer communication, and promotional activities.
• Complete additional event assistance and customer engagement responsibilities as assigned.

Requirements

• High school diploma or equivalent required.
• Previous experience in events, promotions, customer service, retail, or hospitality preferred but not required.
• Strong verbal communication and interpersonal skills.
• Friendly, outgoing, and professional approach to customer interactions.
• Comfortable engaging with customers in person.
• Ability to explain basic product and promotional information clearly.
• Strong organizational skills and attention to detail.
• Dependable with effective time management and follow-through.
• Ability to manage multiple responsibilities in an active environment.
• Willingness to learn new products, services, and promotional procedures.
• Comfortable assisting with product presentations and customer engagement activities.
• Ability to follow instructions and established event procedures.
• Strong teamwork and willingness to support shared responsibilities.
• Adaptability when responding to changing event needs and daily priorities.
• Positive attitude and professional presentation.

Benefits

• Comprehensive onboarding and event-specific training.
• Supportive and collaborative team environment.
• Ongoing training in product knowledge, promotions, and customer engagement.
• Regular team activities and company events.
• Employee recognition initiatives.
• Opportunities to develop communication, organizational, and event support skills.
• Established materials and resources to support daily promotional activities.

New York, NY