Azure Consultant L2

Azure Consultant (L2)

Role summary

The Azure Consultant (L2) designs, deploys and supports Azure infrastructure for enterprise and public-sector customers across the UAE. The role handles L2 escalations under managed services contracts and delivers project work such as migrations, landing zones and hardening. It reports to the Solution Architect / Delivery Lead.

Key responsibilities

• Deploy and configure Azure IaaS and PaaS services: VMs, VNets, NSGs, Azure Firewall, VPN / ExpressRoute gateways, storage, App Services and Azure SQL.
• Build and maintain Azure landing zones aligned to the Cloud Adoption Framework: management groups, subscriptions, RBAC, Azure Policy and tagging.
• Execute on-premises to Azure migrations using Azure Migrate, ASR and database migration tools.
• Manage identity integration with Microsoft Entra ID: Entra Connect, Conditional Access, PIM and managed identities.
• Configure backup, disaster recovery and monitoring with Azure Backup, Site Recovery, Azure Monitor and Log Analytics.
• Resolve L2 incidents and service requests within agreed SLAs; escalate to L3 with clear diagnostics.
• Apply security baselines using Microsoft Defender for Cloud and secure score recommendations.
• Automate routine tasks with PowerShell, Azure CLI, and ARM / Bicep or Terraform templates.
• Track and optimise Azure consumption and cost; produce monthly utilisation reports.
• Prepare technical documentation: low-level designs, runbooks, as-built and handover documents.
• Support presales with effort estimates, solution inputs and proof-of-concept builds.

Required skills and experience

• 3–5 years of hands-on Azure infrastructure experience, with at least 2 years in a customer-facing consulting or managed services role.
• Strong working knowledge of Azure networking, compute, storage and identity.
• Practical experience with at least one end-to-end migration or landing zone deployment.
• Good grounding in Windows Server, Active Directory, DNS and DHCP.
• Scripting with PowerShell; working knowledge of Bicep, ARM or Terraform.
• Familiarity with ITIL processes and ticketing tools (ServiceNow, Jira Service Management, Freshservice or similar).
• Clear written and spoken English; able to present to customer IT teams.

Certifications

• Required: AZ-104 Microsoft Azure Administrator Associate.
• Preferred: AZ-305 Azure Solutions Architect Expert, AZ-500 Azure Security Engineer, or AZ-700 Azure Network Engineer.

Nice to have

• Azure Virtual Desktop deployment and image management.
• Microsoft Sentinel or Defender XDR exposure.
• Experience with UAE government or semi-government customers.
• Arabic language skills.