AV Onsite Service Technician, Onsite Newport, Rhode Island

AV Onsite Service Technician

Location: Onsite, Newport Rhode Island

Salary: $38–$42/hour, based on experience

Schedule: Thursday to Monday
                  8:30 am to 5 pm
                  Tuesday & Wednesday off

Our client, a leading global Audio Visual Systems Integration firm, is seeking an experienced AV Onsite Service Technician to join its team at a customer site in Newport, Rhode Island.


Must have

• Candidates must have a minimum of 2 + years of hands-on commercial AV installation and maintenance experience; including troubleshooting, servicing and maintaining professional audiovisual systems.
  
• You'll be responsible for the daily operation, maintenance, troubleshooting and repair of sophisticated AV systems, including professional audio, video, projection, show control, interactive technologies and displays.
  
• You'll also assist with occasional live events, client training, small installations and video conferencing.
  
• The ideal candidate is a detail-oriented AV professional with strong diagnostic and problem-solving skills who can work independently in a fast-paced environment.
  

Responsibilities

• Perform daily AV system start-ups, operational checks and preventive maintenance.
  
• Diagnose faults and safely remove, repair, replace, test and restore AV equipment.
  
• Operate and maintain professional audio, video, projection, show control, interactive and display systems.
  
• Troubleshoot electronic hardware, software, signal flow and connectivity issues.
  
• Support occasional live events, video conferencing and client training.
  
• Assist with small AV installations, equipment upgrades and system modifications.
  
• Coordinate with equipment manufacturers and vendors when necessary.
  
• Follow standard operating procedures, safety requirements and maintenance checklists.
  
• Maintain accurate service documentation and ensure reliable operation of the client's AV systems.
  

Qualifications Required

• Solid Tier 1 AV experience, ideally approaching Tier 2 proficiency.
  
• Experience operating, diagnosing, repairing and maintaining professional AV systems.
  
• Knowledge of AV signal flow, cabling, connectivity and system components.
  
• Understanding of AV networking, control systems, DSP and related software.
  
• Strong PC and/or Mac operating system knowledge.
  
• Experience using AV tools, test equipment and technical documentation.
  
• Excellent troubleshooting, communication and customer service skills.
  
• Ability to follow established procedures while responding effectively to unexpected technical issues.
  

Preferred

• Experience with Crestron, Extron, QSC, Biamp, Dante or similar AV technologies.
  
• Experience with projection systems, digital signage, show control and live event environments.
  
• Familiarity with video conferencing systems and media servers.
  
• AVIXA certification or willingness to obtain the applicable certification within six months.
  

Work Schedule

• Schedule: Thursday to Monday, 8:30 am to 5 pm, Tuesday & Wednesday off
  
• The schedule will typically include at least one weekend day per week.
  
• Exact days and hours will be determined.
  

Benefits & Perks

• $38–$42/hour, based on experience.
  
• Medical, dental and vision insurance.
  
• 401(k), life and disability insurance.
  
• Three weeks of paid time off and 12 company-paid holidays.
  
• Professional training and career development.
  

Ready to put your AV expertise to work? Apply today!