Senior Transfer Agent

Luxembourg, Luxembourg (On-site)

Kepler search is currently working with a well-respected financial institution who are hiring for a Senior Transfer Agent to join them as a consultant. You will be responsible for processing investor dealing instructions, fund events and supporting client-specific projects while delivering a reliable, client-focused service.

Key Responsibilities:

Process transactions received from investors and respond to both internal and external queries.
Assist the Transfer Agency team and business in delivering a fully reliable and client-focused service.
Maintain accurate processing of investor dealing instructions.
Prepare and deliver daily, monthly and ad hoc reports.
Respond to and resolve queries from clients and investors in a timely and professional manner.
Process and manage fund events accurately and in accordance with established procedures.
Complete archiving of investor and client documentation, ensuring a full audit trail for subsequent retrieval participation in client-specific projects.

Experience Required:

Minimum 3 years experience working in Transfer Agency within the financial services.
Fluency in English required.
Proven working experience working with Microsoft word and Excel.

(Please note applicants must have the right to work in Luxembourg)

Competências necessárias

Transfer Agency domain knowledgeInvestor dealing instruction processingFund events processingClient query resolution and stakeholder communicationClient service and relationship managementReporting and report preparation (daily, monthly, ad hoc)Document archiving and audit trail managementParticipation in client-specific projects / project collaborationAccuracy and attention to detail in processingMicrosoft ExcelMicrosoft WordFluency in English / business English communication

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