Customer Services Associate - Client Review Team

Customer Services Associate - Client Review Team

Fixed-term contract (6 months)

The mission

OneLife is a Luxembourg life insurance company specialised in cross-border financial planning solutions for wealthy clients across Europe and beyond. To support our growth, we are looking for the right candidate to join our passionate Client review team.

Main objectives of the role

• Investigate the contracts documentation to ensure completeness and compliance of the file
• Handle the feedback from our partners and clients
• Carry out thorough AML analysis of the documentation
• Participate to the overall process of the Periodical Review of the contracts
• Deliver exceptional service
• Gain advanced knowledge of life insurance, KYC and AML procedures

Profile of our future teammate

• KYC or AML related experience in the banking/insurance industry is a must
• A similar experience of 2/3 years in the banking/insurance industry
• A team player substantiated by excellent interpersonal skills
• Analytical skills
• Languages: fluent in French and English and/or Dutch

Are you interested in working for a growing Luxembourg based life insurance company?

Jump into the adventure and join a team with a supportive and collaborative working environment. We encourage all applications and would be pleased to welcome you for an interview.

OneLife. Several reasons

OneLife exists to overturn conventional attitudes to life assurance. As a specialist in this area with 30 years’ experience, we develop cross-border financial planning solutions for wealthy clients across Europe and beyond.

Whether it’s a question of long-term savings, inheritance planning or simply understanding how to better manage your wealth, we are dedicated to providing sophisticated, compliant and innovative solutions that are crafted to suit each individual and their evolving needs.

Together with a solid network of select partners — including private banks, family offices and independent financial advisers — our dynamic team of international experts offers a fresh approach that helps understand and anticipate the needs of wealthy clients in a world of change.

With more than EUR 12 bn in assets under management, OneLife is a member of APICIL Group, the third largest social protection group in France, engaged in health and life insurance, pensions, savings products and related financial services.

What we offer…

• Member of the Insurance collective agreement
• 13th month
• Lunch vouchers
• Pension plan
• Flextime hours & teleworking authorised (possibility to exceed the authorised tax threshold within the limit of 25% of the working time)
• 35.5 days of holidays per year
• Employee development opportunities
• Fruit at the office, sports committee, social events…
• Inclusive company