Medical Office Administrator - Durban North (KZN)

A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrator in Durban North (KZN). The candidate must be able to work independently and as part of a team. Reliable transport is required.

• Managing the diaries of allocated clinicians
  
• Scheduling of appointments
  
• Contacting newly referred clients for appointments
  
• Answering phone calls
  
• Responding to inquiries
  
• Maintaining professional communication
  
• Switchboard management
  
• Receiving clients in the reception area
  
• Issuing invoices, doing billing
  
• Collection of payments
  
• Issuing receipts
  
• Dealing with claim queries and PMB applications to medical aids
  
• Managing medical aid queries
  
• Following up on unpaid accounts
  
• Assist with account queries
  
• Daily cash up for the branch
  
• Ensure the practice is always neat and tidy
  
• Performing general admin tasks
  
• Filing
  

Requirements

Experience:

• Minimum of two years experience as administrator in the medical/allied health industry - Essential
  
• Experience in at least one medical management sotward program - Essential
  
• Experience in doing billing and collection of payments - Essential
  
• Having GoodX experience will be an advantage
  

Qualifications:

• Matric - Essential
  

Required Skills:

• The ability to manage 3 to 4 psychologists' diaries with accuracy and precision
  
• The ability to work under pressure
  
• Strong knowledge of practice management systems
  
• Excellent telephone etiquette
  
• Excellent communication skills and fluency in English and Afrikaans
  
• Excellent computer skills (Word, Excel, Outlook, Zoom, Team, GoodX, etc.)
  
• Financial management skills, such as daily cash up and petty cash.
  

Benefits

• The opportunity to join a team of experts in the field of Neurodiversity with strong Practice Management processes and systems.
  
• Regular team training as well as an individual personal development plan and coaching sessions
  
• Market related salary
  
• Retirement Annuity upon permanent appointment.