Alaska Hearing & Tinnitus Center is looking for a professional and friendly Front Office Coordinator to join their team.

This role involves answering phone calls, scheduling appointments, welcoming patients and visitors, sorting mail, and keeping the reception area tidy. The ideal candidate should possess excellent communication, organizational, and multitasking skills, as well as have a presentable and friendly demeanor.

Schedule: Monday–Thursday

Responsibilities

Answering telephone calls, as well as screening and forwarding calls.
Scheduling and confirming appointments, meetings, and events.
Welcoming and assisting visitors in a friendly and professional manner.
Handling basic inquiries and sorting mail.
Copying, scanning, and filing documents.
Monitoring office supplies and ordering replacements.
Keeping the reception area tidy and observing professional etiquette.
Performing other administrative tasks, if required.

Requirements

Previous experience in a similar role or customer service-oriented position is preferred.
Excellent interpersonal and communication skills
Flexibility to adapt to changing priorities and handle unexpected situations with ease.
Demonstrated ability to take initiative and find solutions to challenges.
Proactive and self-motivated with the ability to work both independently and collaboratively.

Benefits

4-day workweek
Medical Benefits
Matching 401K
Paid vacation and holidays

Competências necessárias

Phone etiquette and call screeningAppointment scheduling and calendar managementFront desk reception and visitor assistanceCustomer serviceInterpersonal communicationMail handling and sortingDocument management (copying, scanning, filing)Office supply inventory managementReception area maintenance and professional etiquetteGeneral administrative supportMultitaskingAdaptability and flexibilityInitiative and problem solvingSelf-motivation and teamwork/collaboration

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