IT Consultant Integrity & Law Operations

About the Role

Location: BGC, Taguig
Work Set-up: Hybrid

We are seeking an experienced IT Project & Service Manager to lead strategic IT initiatives and oversee critical business systems supporting Governance, Risk, Compliance, Integrity, and Legal functions. This role is responsible for managing end-to-end IT projects, ensuring service excellence, driving cross-functional collaboration, and maintaining compliance with organizational IT governance standards.

The ideal candidate has a strong background in IT project delivery, service management, vendor management, and governance frameworks, with proven experience leading international initiatives and working with global stakeholders.

Key Responsibilities

Project Management

• Lead and manage complex and strategic IT projects throughout the entire project lifecycle

• Define project scope, timelines, budgets, risks, and deliverables

• Ensure successful project execution, governance, and delivery within agreed timelines and budget

• Apply project management methodologies including Agile, Waterfall, and Hybrid approaches

• Monitor project performance and implement corrective actions when necessary

Service Management

• Accountable for the overall service delivery and operational performance of assigned IT services

• Coordinate with external vendors and partners to manage application lifecycle, support, and maintenance

• Oversee software license management and service compliance

• Act as the hierarchical escalation point for service-related concerns

Application & IT Systems Management

• Lead end-to-end application provisioning and infrastructure integration initiatives

• Ensure availability, performance, security, and compliance of business-critical systems

• Drive continuous improvement and operational efficiency while optimizing costs

• Collaborate with technical teams to support business application enhancements and upgrades

Cross-Functional Collaboration

• Partner closely with business stakeholders, Key Users, and divisional IT teams to identify technology opportunities

• Facilitate alignment between business requirements and IT solutions

• Drive collaboration across international and cross-functional teams

IT Business Consulting

• Provide strategic IT guidance and recommendations to business leaders and stakeholders

• Support decision-making through technology-driven solutions and best practices

• Identify opportunities for process improvement and digital transformation

IT Governance & Compliance

• Implement and continuously improve IT governance, project management, portfolio management, and service management practices

• Ensure compliance with organizational IT standards, security requirements, and asset management policies

• Support initiatives related to risk management, governance, and regulatory compliance

Vendor & Sourcing Management

• Evaluate, select, and manage external suppliers and service providers

• Support contract negotiations in collaboration with procurement teams

• Ensure high-quality, cost-effective service delivery from external partners

• Manage vendor performance, service levels, and contractual obligations
  
  

Qualifications

Required

• Bachelor's or Master's Degree in Information Technology, Information & Communication Technology, Computer Science, or a related field

• Minimum 8 years of overall IT experience

• At least 5 years of end-to-end IT project management experience

• Proven track record managing international projects with budgets exceeding €200,000

• Experience leading projects, programs, or cross-functional initiatives without direct disciplinary authority

• Strong experience collaborating with international and cross-cultural teams

• Excellent stakeholder management, communication, and problem-solving skills

Must-Have Skills

• Strong experience in end-to-end Project Management and IT Governance

• Hands-on expertise with Agile, Waterfall, and Hybrid project delivery methodologies

• Experience in Change Management

• Strong understanding of ITIL-based Service Management

• Proven Vendor Management and Supplier Governance experience

• Experience managing strategic IT initiatives from planning through implementation and support

Nice to Have

• Knowledge or experience with Governance, Risk & Compliance (GRC) platforms and Compliance Systems

• Exposure to Integrity, Legal, Risk, Compliance, or Audit-related applications

• Relevant certifications such as PMP, PRINCE2, ITIL, Agile, or Scrum certifications

Why Join Us?

• Lead high-impact global IT projects and initiatives

• Work with international stakeholders and cross-functional teams

• Drive governance, compliance, and digital transformation initiatives

• Opportunity to influence technology strategy and operational excellence

• Competitive compensation and career growth opportunities