SRE and Observability Engineer

Locations: Bengaluru, Kolkata and Chennai

Key Responsibilities

• Unified Dash boarding: Architect and implement single-pane-of-glass reporting using Grafana/Datadog, integrating data from Splunk, AWS CloudWatch, Azure Monitor, ThousandEyes, Imperva, and Ansible.
  
• Tools Assessment & Consolidation: Evaluate the current IT landscape, including Datadog, Splunk, Dynatrace, New Relic, AppDynamics, Zabbix, ServiceNow, SMART, SolarWinds, Prometheus, Glowroot, CAMS, etc., to drive consolidation and optimize the target state.
  
• Enterprise Discovery: Deploy and maintain Device42 for automated infrastructure discovery, application dependency mapping, and continuous CI synchronization with ServiceNow.
  
• Backend Automation: Implement ticket-based and non-ticket-based routine operational automations leveraging Ansible.
  

Requirements

Must have Skills:

1. Expert-level knowledge in Monitring Rule setting up and configuring of Dynatrace, App Dynamics, New Relic, Zabbix, Data dogSolarWinds, Prometheus.
   
2. Strong experience building Unified Dashboards using Grafana ,pulling telemetry from diverse sources including Log/SIEM (Splunk), and Infrastructure.
   
3. Deep experience conducting Enterprise Tools Assessments and integrating alerts/metrics from legacy APM, network, and infrastructure monitoring tools
   
4. Enterprise Monitoring & Observability Tools for Onprem & Cloud: (Datadog, New Relic, AppDynamics, Zabbix, SolarWinds Grafana), Log/SIEM (Splunk),
   

Good to Have Skills:

1. Broad familiarity supporting and assessing monitoring and observability landscapes (e.g., Device42, SMART, Glowroot, CAMS, Thousand Eyes, Thanos, OpsRamp, AWS CloudWatch, Azure Monitor).
   
2. Hands-on experience with backend automation and orchestration using Ansible, and configuring Major Incident Management (MIM) notifications via PagerDuty.
   
3. ITIL V4 Foundation certification with good process knowledge in Incident, Problem, and Change Management.
   
4. Flexible to work in Off hour / Weekend shift.
   
5. Excellent verbal and written communication skills.