Install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment.

Provide technical support to users for hardware, software, and network-related issues.

Assist in setting up and maintaining LAN, WAN, Wi-Fi, and network devices.

Monitor network performance and report connectivity issues.

Configure and troubleshoot operating systems (Windows/Linux).

Support software installation, updates, and system maintenance.

Manage user accounts, passwords, and access permissions.

Maintain IT asset inventory and documentation.

Assist in data backup and recovery activities.

Coordinate with senior engineers for issue resolution and project tasks

Requirements

Basic knowledge of Computer Hardware and Operating Systems.

Understanding of Networking concepts (TCP/IP, DNS, DHCP, LAN/WAN).

Familiarity with routers, switches, and Wi-Fi configuration.

Basic troubleshooting and problem-solving skills.

Knowledge of Microsoft Office and Windows environment.

Good communication and teamwork skills.

Competências necessárias

Hardware installation and troubleshooting (desktops, laptops, printers)End-user technical support (hardware, software, network issues)LAN/WAN/Wi-Fi configuration and maintenanceTCP/IP, DNS, DHCP networking conceptsRouter and switch configurationNetwork monitoring and connectivity troubleshootingWindows administration and troubleshootingLinux administration and troubleshootingSoftware installation, updates and patch managementUser account and access managementIT asset inventory management and documentationData backup and recovery proceduresTroubleshooting and problem-solving fundamentalsCommunication and teamwork / coordination with senior engineers

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