Hospitality Trainer

Hospitality Trainer | Luxury Island Lodge | Mozambique

Kendrick Recruitment is seeking an experienced and passionate Hospitality Trainer on behalf of an exclusive luxury island lodge in Mozambique.

• Position: Hospitality Trainer
  

• Location: Mozambique
  

• Property Type: Luxury Island Lodge
  

• Salary: R25,000 per month, negotiable depending on experience
  

Key Responsibilities:

• Deliver comprehensive hospitality training to lodge staff across relevant operational departments
  

• Develop and implement effective training programmes tailored to the lodge's luxury service standards
  

• Coach and mentor team members to enhance their skills, confidence and service delivery
  

• Conduct practical and theoretical training sessions
  

• Identify training needs and areas for improvement across the team
  

• Monitor staff development and provide constructive feedback
  

• Promote a strong culture of service excellence and professionalism
  

• Ensure consistently high standards of guest service and hospitality
  

• Work closely with management to support ongoing staff development and operational standards
  

Key Requirements:

• Proven experience in hospitality training, learning and development, or a senior hospitality role with significant training responsibilities
  

• Previous experience within a luxury hotel, lodge or high-end hospitality environment
  

• Strong understanding of luxury guest service standards
  

• Excellent communication, coaching and presentation skills
  

• Passion for developing people and building strong hospitality teams
  

• Professional, patient and approachable manner
  

• Strong organisational skills and attention to detail
  

• Ability to work independently and adapt to a remote island environment
  

• A hands-on approach with the ability to lead by example
  

• Relevant hospitality qualifications would be advantageous
  

To Apply:

• Interested candidates who meet the requirements are invited to submit their CV to Kendrick Recruitment for consideration.
  

• Only shortlisted candidates will be contacted.