Position: DevOps Engineer

Provide L3 operational support for Mesh-hosted APIs, applications and shared platform services across production and non-production environments.
Lead structured diagnosis and root cause analysis for outages, degraded services, failed deployments, routing faults, certificate issues, connectivity problems and platform alerts.
Operate and troubleshoot Azure Kubernetes Service workloads, including deployments, pods, services, ingress, daemonsets, jobs, configuration, secrets, probes, resource constraints and cluster events.
Support Kong Gateway and Consul Connect, including ingress, service discovery, service routing, service resolvers, service routers and service-to-service connectivity.
Use logs, metrics and traces from Splunk, Elastic/Kibana, OpenTelemetry and application monitoring tools to isolate issues and validate recovery.
Build read-only diagnostics, health checks and operational automation using Bash, Python, Ansible, kubectl and jq.
Support platform releases, blue/green migrations, restoration activities, environment validation, change implementation and post-change verification.
Troubleshoot CI/CD and deployment workflows involving Bamboo, Bitbucket, Git, Helm, Maven and enterprise artifact repositories.
Support integrations with Kafka/Confluent Cloud, Redis, Cassandra/Datastax Astra, Vault, certificates and external API-management or service-management systems.
Work with application, cloud, network, security and service-management teams to restore service, communicate impact and drive preventive actions.
Maintain runbooks and knowledge articles, improve support tooling, and reduce repetitive manual effort through practical automation.
Participate in rostered on-call support and planned after-hours or weekend changes when required.

Competências necessárias

Azure Kubernetes Service (AKS) administration and troubleshootingKubernetes operations (deployments, pods, services, ingress, daemonsets, jobs, probes, secrets, resource management, cluster events)Incident management and structured root cause analysisKong Gateway and Consul Connect (ingress, service discovery, routing, service-to-service connectivity)Observability and monitoring using Splunk, Elastic/Kibana and OpenTelemetry (logs, metrics, traces)Scripting and automation with Bash, Python, Ansible, kubectl and jqCI/CD and deployment tooling (Bamboo, Bitbucket/Git, Helm, Maven, enterprise artifact repositories)Platform release practices including blue/green migrations, restoration, environment validation and change verificationIntegrations with messaging and data systems (Kafka/Confluent Cloud, Redis, Cassandra/Datastax Astra) and secrets/certificates management (Vault, TLS certificates)API management and service-management system integrationsRunbook and knowledge-article creation and support tooling improvementRostered on-call support and after-hours incident/change participationCross-team collaboration and communication with application, cloud, network, security and service-management teams

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