Designation- Ground Staff

Qualification- Minimum 12th Pass with Good Communication Skills

Salary- 28000/-

Location- Thiruvananthapuram Airport

Duties & Responsibilities-

The duties and responsibilities of ground staff at the airport are very vast. They are the one to perform all tasks from commercial to technical. First prime duty of a ground staff is to make sure about the safety and comfort of the passengers.

Their duties include checking the baggage, cleaning and making the flight experience pleasant. Some ground staff is responsible for inspecting, storing and transporting luggage, while others stock the aircraft with food and beverage items that are distributed during flight and some ground staff works in direct contact with customers, handling their queries.

Competências necessárias

Passenger communication and query handlingBaggage checking and inspectionBaggage storage and transportationAircraft food and beverage stocking (catering handling)Aircraft cleaning and cabin preparationPassenger safety and comfort assuranceCommercial operations support (ticketing/ground sales-related tasks)Basic technical ground-operations supportMultitasking and task flexibility across commercial and technical dutiesAttention to detail (for checks, inspections and service quality)

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