Acts as an ambassador and is responsible for managing activities intended to achieve sales objectives, namely: promoting product attributes to the client, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
Welcome every client and provide the best Client experience
Advise clients across all brands and all product categories
Directs clients by escorting them to racks and counters, suggesting suitable items.
Keeps clientele informed by notifying them of preferred client sales and future merchandise of potential interest.
Responsible to keep the stock in good condition (price tags clean and stored properly).
Engage with clients to develop long-term relationships, leveraging different clientele tools, in order to foster Brand loyalty.
Identifies sales process improvement opportunities and provides information to next level in order to facilitate change or improvement.
Be a team-player, participate in all activities contributing to the overall objectives of the store.

Competências necessárias

Client Experience ManagementProduct Knowledge Across Brands and CategoriesSales Advising and Product RecommendationsSales PromotionClient Relationship ManagementClienteling ToolsBrand Loyalty DevelopmentClient CommunicationStock and Merchandise PresentationSales Process ImprovementTeamworkPositive Work Environment Promotion

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